Remote Translation Account Manager

Summary

Join a leading company in AI-enabled translation services as a Translation Account Manager. The position can be performed in full remote or hybrid mode. Converting customers requests into price offers and offers into translation projects, talking to customers constantly, and ensuring profitability and success of projects are key responsibilities.

Requirements

• Experience in Localization and Account Management, with a thorough understanding of the localization process, belonging to the protected categories Art
• Advanced proficiency in English, with additional language skills (preferably in German or French) considered a plus
• Exceptional interpersonal and communication skills, adept in both written and verbal forms
• Proficient in computer and web technologies
• Meticulous attention to detail, combined with the ability to think and adapt quickly
• Strong work ethic and effective collaborative teamwork
• Robust ability to manage stress, excel under high pressure, and handle a substantial workload efficiently

Responsibilities

• Converting customers requests into price offers and offers into translation projects
• Talking to customers constantly, to gain a deep understanding of their needs and provide them tailored and flexible solutions
• A major contribution in ensuring profitability and success of projects, driving to customer retention
• Monitoring of your progress and reporting to your manager to discuss any needed strategic action

Preferred Qualifications

• Preferred knowledge of the translation industry
• Preferred knowledge of CAT tools

Benefits

• Gym
• Swimming Pool
• Kickboxing
• Water aerobics
• Fitness
• Pilates
• Table Tennis and Football table
• Kitchen and snacks
• Bonuses and incentives for employees who quit smoking, ride a bicycle to work, or adopt a child