UltraCare Liaison, Rare Disease Field Sales

Summary

Join Ultragenyx as an UltraCare Liaison (UCL) and make a difference in the lives of rare disease patients. Represent Ultragenyx within the Rare Disease Community, promoting Dojolvi for LC-FAOD and contributing to the potential commercialization of novel gene therapies. As a territory business owner, you will focus on optimizing patient diagnosis and care through HCP education, educating HCPs about Ultragenyx products, and assisting with treatment fulfillment. You will build and maintain strong relationships with key stakeholders, develop a strategic territory business plan, and execute programs and educational opportunities. This field-based role requires significant travel and a demonstrated track record of sales success in the biopharma/pharma industry.

Requirements

• Bachelor’s Degree required
• 8 years with 5+ years being in the healthcare/biotech industry, inclusive of 3 years of field-based experience in account management, sales, and/or field reimbursement
• Documented track record of field sales success
• Strategic business acumen and cross-functional and collaborative leadership with internal stakeholders including marketing, medical, clinical operations, and patient services
• Demonstrated experience effectively presenting clinical/scientific information required
• Approximately 50 - 60% (dependent on geography) travel is required; overnight travel is required as needed
• Must live in territory geography
• Territory includes: North Carolina Territory subject to change based on business need #LI-Remote

Responsibilities

• Serve as territory business owner with a focus upon impact and territory analysis
• Other key areas of focus include optimizing: i) patient diagnosis and care through HCP education, ii) educating HCPs about Ultragenyx approved products, iii) assisting with treatment fulfillment
• Ability to develop and nurture effective business relationship management with key stakeholders, including HCPs, Registered Dieticians, Genetic Counselors, Pharmacists, and related support staff
• Proactively builds effective working relationships with internal/external stakeholders; can drive agreement/decisions from multiple stakeholders; ability to understand people’s emotions and flex communication style
• Can adjust their approach based on different stakeholder needs, concerns, or audience member to drive alignment and meet their work goals
• Develop and maintain a strategic territory business plan focused on key academic centers, community targets within priority specialties, territory opportunities and challenges
• Determines and implements suitable travel schedule and call plan on a daily/weekly basis to ensure both adequate and highly effective coverage for all key accounts
• Executes programs, high impact in-services, and other educational opportunities for their territory
• Timely completion of compliance trainings, internal product & disease state trainings, Veeva administration, monthly expense reports, and all other administration expectations

Preferred Qualifications

• Rare disease experience is preferred
• Experience launching biopharma/pharma products successfully is preferred

Benefits

• Generous vacation time and public holidays observed by the company
• Volunteer days
• Long term incentive and Employee stock purchase plans or equivalent offerings
• Employee wellbeing benefits
• Fitness reimbursement
• Tuition sponsoring
• Professional development plans