Underwriting Associate

Summary

Join ThreeFlow as an Underwriting Associate I and play a key role in managing employee benefits data, performing quality assurance reviews, and collaborating with cross-functional teams. This foundational role requires attention to detail, strong communication skills, and an analytical mindset. While experience in group or medical insurance is preferred, it's not required; a willingness to learn is valued. You'll work remotely, contributing to a team focused on precision, communication, and continuous improvement. The position offers competitive salary and equity, comprehensive health benefits, 401(k), generous paid time off, paid parental leave, and stipends for work-from-home improvements and learning and development. Immigration sponsorship is not available for this role.

Requirements

• Strong attention to detail and commitment to accuracy
• Excellent verbal and written communication skills
• Analytical mindset with the ability to interpret and work with complex data
• Self-starter who takes initiative and proactively seeks solutions and/or offers support
• Self-motivated with the ability to work independently and in a remote environment
• Adaptable and eager to learn new processes and tools
• Highly organized with strong time management skills

Responsibilities

• Accurately input, organize, and maintain employee benefits data in internal systems
• Ensure all data meets required standards and is complete
• Send a high volume of emails to customers requesting necessary data and documentation
• Track and manage email responses, ensuring timely follow-ups and resolution of outstanding items
• Maintain detailed and organized records of communications and follow-up activities
• Review and interpret insurance policies and related documentation, including complex terms and conditions
• Normalize and standardize policy content to ensure consistency and clarity across all data
• Perform QA reviews to ensure data accuracy, completeness, and alignment with company requirements
• Work effectively in a remote environment while coordinating with cross-functional teams to resolve issues and meet deadlines
• Communicate effectively with internal stakeholders to ensure alignment on processes and objectives

Preferred Qualifications

• Bachelor’s degree
• Knowledge of group insurance and/or medical insurance

Benefits

• Competitive salary and equity
• Comprehensive health benefits for you and your family
• 401(k) plan
• Generous paid time off
• Paid parental leave
• Stipend to improve your work from home experience
• Stipend for learning and development