Account Manager

Summary

Join World Insurance Associates, a rapidly growing insurance broker, as a Commercial Lines Account Manager. You will play a key role in client management and retention, handling a high volume of insurance business. Responsibilities include managing renewals, service requests, claims, and new policies. You will need at least three years of Commercial Account Management experience, a Property & Casualty License, and strong administrative and computing skills. The position requires excellent communication and problem-solving abilities, as well as the ability to multitask and prioritize. World Insurance Associates offers a collaborative work environment and opportunities for professional growth.

Requirements

• Bachelor’s degree or equivalent work experience, preferred
• Three years minimum Commercial Account Management experience required
• Property & Casualty License required
• Valid driver’s license and insurance, required
• Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)
• Able to work independently and enjoy a high degree of interaction with team members
• Self-motivated and driven
• Maintain a sense of urgency and ability to work with and meet deadlines
• Demonstrate effective written and verbal communication, including the ability to actively listen, and problem solve with minimal assistance
• The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information
• Ability to maintain a professional demeanor and positive attitude

Responsibilities

• Effectively managing a high volume book of Insurance business, ensuring all required tasks are completed accurately and on-time
• Growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication
• Handling renewals, service requests, claims, billing and new policies
• Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and procedures
• Review all applications, policies, endorsements and audits for accuracy
• Coordinate expiration list with department manager to obtain renewal business information

Preferred Qualifications

Applied/Epic or similar agency management software experience, preferred