User Researcher

Summary

Join TIMOCOM as a User Researcher and collaborate closely with product teams to identify research opportunities, questions, and hypotheses. Enjoy the flexibility to work 100% remotely or utilize the TEAMocom Spaces. Proactively define measures and methods for deriving, implementing, and verifying user requirements. Conduct various market research and usability studies using qualitative and quantitative tools, analyze data, derive recommendations, and present findings to stakeholders. Work closely with product managers, UX designers, other researchers, product owners, and the marketing team. TIMOCOM offers flexible work arrangements, international work opportunities, extensive internal training, health initiatives, and family-friendly benefits.

Requirements

• Have a completed degree in market research, sociology, psychology, marketing, or a related field
• Have at least five years of professional experience in user research or market research in a B2B environment
• Be an expert in the application of common quantitative and qualitative methods and statistical evaluation
• Be comfortable with usability evaluation methods and their implementation (including interview moderation)
• Have good English and fluent German language skills

Responsibilities

• Collaborate with product teams to identify research opportunities, questions, and hypotheses
• Proactively define measures and methods for deriving, implementing, and verifying user requirements
• Conduct various market research and usability studies using qualitative and quantitative tools
• Analyze data and derive recommendations
• Present findings to stakeholders
• Work closely with product managers, UX designers, other researchers, product owners, and the marketing team

Preferred Qualifications

Have knowledge in the field of logistics, transport, and forwarding

Benefits

• Work 100% remotely or utilize the TEAMocom Spaces
• Work remotely or utilize TEAMocom Spaces
• Work from abroad for up to 120 days a year
• Access over 20,000 training courses on the internal training platform
• Benefit from health initiatives and after-work events (e.g., stress check, back courses, running group)
• Lease an e-bike or bicycle, or receive a subsidized job ticket or travel allowance
• Access to childcare places in Erkrath and parent-child offices at the head office