Mixed-Methods User Experience (UX) Researcher

Summary

Join Huckleberry as a Mixed-Methods UX Researcher and contribute to a mission-driven company creating impactful products for families. You will investigate user needs and behaviors, combining qualitative and quantitative methods to guide product strategy and usability improvements. Collaborate with product managers, designers, and engineers to drive user-centered decisions. Your responsibilities include identifying high-impact research opportunities, conducting foundational and tactical research studies, designing and executing research using various qualitative methods, collecting and interpreting data from multiple sources, and synthesizing findings into actionable recommendations. You will also collaborate with the quantitative researcher and advocate for user-centered thinking. This role requires 3+ years of experience in UX research with expertise in both qualitative and quantitative methods, proficiency in conducting various research methods, experience with statistical analysis tools, and excellent communication skills. A portfolio showcasing your work is also required.

Requirements

• 3+ years of experience in user / UX research within consumer products, consumer insights, or product development, with expertise in both qualitative and quantitative methods
• Proficient in conducting in-depth interviews, concept testing, and usability testing
• Experience in statistical analysis tools like R, STATA, SPSS, or equivalent
• Demonstrated ability to design and analyze surveys, conduct interviews, and synthesize findings into actionable insights
• Excellent communication and storytelling skills, capable of effectively presenting findings to cross-functional teams and stakeholders
• Collaborative mindset. Adaptable and resourceful, thriving in a startup environment that requires rapid iteration and agile approaches, while maintaining a commitment to high-quality, rigorous research
• Comfortable navigating ambiguous project spaces, bringing structure to undefined challenges, and aligning research objectives with broader product goals
• Must have an online research portfolio or PDF showcasing your process, examples, case studies, and specific contributions

Responsibilities

• Identify and prioritize high-impact research opportunities, ensuring alignment with business goals and user needs
• Conduct foundational research to inform long-term strategy and tactical studies to evaluate specific product features and user flows
• Design and execute end-to-end research studies using qualitative methods such as in-depth interviews, usability testing, need-finding, and concept testing to explore user behaviors and pain points
• Collect and interpret data from multiple sources including publically available data, reports, and market research
• Analyze and interpret data using statistical methods
• Collaborate with the quantitative researcher to design and analyze surveys, develop personas, and integrate behavioral data with qualitative insights
• Synthesize findings into actionable recommendations and communicate them to technical and non-technical stakeholders
• Advocate for user-centered thinking and contribute to shaping Huckleberry’s research culture

Preferred Qualifications

• Experience with behavioral segmentation or persona development
• Background in Human-Computer Interaction, Psychology, Sociology, Communication, Information Science, Media studies, Computer Science, or Economics
• UX/UI design experience

Benefits

• Equity
• Unlimited PTO
• Health
• Vision
• Dental
• Paid parental leave for primary or secondary caregiver
• 401k match