UX Copywriter

Summary

Join iKhokha, a fast-growing FinTech company in Africa, as a UX Copywriter. You will be part of the Product Design team, crafting compelling and user-centric copy for various payment products and services. Your responsibilities include developing engaging content for digital platforms, collaborating with stakeholders, ensuring brand consistency, supporting user research, and editing content. This role requires a Bachelor's degree and 3+ years of experience in UX writing or a similar field, along with a strong portfolio and excellent writing skills. iKhokha offers competitive remuneration, benefits (including medical aid and group risk), hybrid work models, study leave, and a collaborative work environment.

Requirements

• Bachelor’s degree in English, Digital Communications, Marketing, or a related field
• 3+ years of experience in UX writing, copywriting, or a similar role with knowledge of the following
• Strong portfolio demonstrating expertise in writing for digital products and services
• Excellent writing, editing, and proofreading skills with a keen eye for detail
• Proficiency in user-centred design principles and methodologies, as well as experience conducting user research and testing
• Ability to work collaboratively in a fast-paced, cross-functional team environment
• Strong organizational and time management skills, with the ability to manage multiple projects simultaneously
• Familiarity with content management systems (CMS) and basic understanding of SEO best practices, as well as knowledge of industry-standard tools such as Figma or similar design tools

Responsibilities

• Join the Product Design team and assist in creating and maintaining consistent, user-centric copy for our diverse range of payment products and business services
• Develop clear, concise, and compelling copy for all iK digital platforms including websites, mobile apps, and software interfaces for card payment devices
• Collaborate with product designers, product managers, and other stakeholders to understand project requirements and create content that aligns with our users' needs and business goals
• Ensure all copy adheres to iK brand guidelines and maintains a consistent tone of voice across all products and services
• Support user research and testing to gather insights and iterate on copy based on feedback
• Edit and proofread content to ensure clarity, accuracy, and consistency

Benefits

• Work in a high-growth company with tangible results you're accountable for
• Enjoy hybrid, remote, and in office work models
• Competitive remuneration and benefits, including Medical Aid and Group Risk scheme contributions
• Be guided by visionary leadership
• Seize the opportunity for study leave
• Access to on-demand learning and development
• Experience a friendly, collaborative culture with a team of all-round-lekker humans (it’s true, we surveyed our Employees and they told us so)
• If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista