UX Writer

Summary

Join LastPass as a UX Writer (Content Designer) and craft user-centered content that guides millions through our platform. You will collaborate with cross-functional teams, shaping microcopy, feature naming, error messages, and onboarding flows. Responsibilities include contributing to the LastKit writing guidelines, ensuring consistent voice and tone, and using research to inform content decisions. The ideal candidate possesses proven UX writing experience, a strong portfolio, and experience in cross-functional product teams. LastPass offers a remote-first culture, competitive compensation, flexible PTO, generous parental leave, comprehensive health coverage, and continuous learning opportunities.

Requirements

• Proven experience in UX writing, content design, or a related field
• A portfolio that demonstrates strong writing and content strategy skills
• Experience working within cross-functional product teams
• Ability to write clearly and concisely for diverse audiences
• Familiarity with design systems and content standards
• Comfort with ambiguity and a proactive, collaborative mindset
• Strong understanding of UX principles and user-centered design
• Excellent communication and stakeholder management skills

Responsibilities

• Write and edit user interface content for high-priority product areas
• Shape microcopy, feature naming, error messages, and onboarding flows
• Contribute to and evolve the LastKit writing guidelines and standards
• Ensure consistency in voice, tone, and terminology across the product
• Collaborate with UX and product teams to solve complex design problems through content
• Use research and data to inform content decisions and validate your work
• Advocate for content design best practices across teams
• Help define and scale the content design practice at LastPass
• Explore the application of AI in content design

Preferred Qualifications

• Experience with security or SaaS products
• Knowledge of accessibility standards and inclusive writing practices
• Familiarity with tools like Figma, Jira, and Confluence
• Experience contributing to or managing a content style guide

Benefits

• Competitive compensation
• Flexible Paid Time Off policies , including but not limited to: Quarterly Self-Care Days (4 extra paid days off annually) and Volunteer Days
• Generous parental leave
• Comprehensive health coverage , including dependents
• Home office setup support
• LastPass Families free account for up to 5 members
• Continuous learning and development opportunities , including an annual learning stipend to invest in your growth
• Peer-to-peer recognition through Motivosity
• Employee Assistance Program for well-being support
• Remote work stipend to support your home office needs
• Short-Term or Remote-Centric Work Arrangements for added flexibility