Vice President, Technology

Summary

Join Intradiem as Vice President of Technology and shape the company's technology and operational strategies to drive organizational success.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field; MBA or advanced degree preferred
• 10+ years of experience in technology leadership roles, with a proven track record in managing IT, data analytics, and operational functions
• Extensive experience with Salesforce CRM, Tableau, ChurnZero, and other relevant technologies
• Demonstrated expertise in strategic planning, team management, and operational efficiency
• Strong analytical, problem-solving, and decision-making skills
• Excellent communication and interpersonal skills, with the ability to interact effectively with executive leadership and cross-functional teams
• Proven ability to manage budgets and ensure financial performance

Responsibilities

• Develop and implement comprehensive technology and operations strategies aligned with the organization’s goals
• Lead digital transformation initiatives and the integration of technology solutions to enhance business processes
• Foster a culture of innovation and collaboration across technology and operational teams
• Oversee and manage diverse teams, including Salesforce, IT, and Tableau
• Promote professional development and high performance within the teams
• Ensure cross-functional collaboration and alignment with broader business strategies
• Direct the design, implementation, and maintenance of the company’s IT infrastructure
• Ensure systems are scalable, secure, and optimized for business growth
• Oversee the deployment of technology solutions, including Salesforce CRM and Tableau, ensuring they meet business needs and performance standards
• Working collaboratively with DevSecOps internally to develop and enforce a robust cybersecurity strategy to protect company data and assets
• Working collaboratively with DevSecOps internally to conduct regular security audits, risk assessments, and vulnerability testing
• Working collaboratively with DevSecOps internally to implement cybersecurity policies, procedures, and training programs
• Lead the company’s data strategy, ensuring data integrity, accessibility, and security
• Oversee data analytics functions to drive data-driven decision-making and strategic planning
• Manage the use of Tableau for data visualization, providing actionable insights
• Enhance operational processes through continuous improvement initiatives and best practices
• Ensure smooth IT operations, including help desk support, system updates, and troubleshooting
• Monitor and manage IT and operations budgets, ensuring cost-effective solutions and ROI
• Lead and champion digital transformation projects aimed at improving operational efficiency and customer experience
• Stay abreast of emerging technologies and trends to drive innovation within the organization
• Collaborate with cross-functional teams to integrate new digital tools and platforms
• Identify and mitigate technology-related risks, including cybersecurity threats and system vulnerabilities
• Ensure compliance with relevant regulations, standards, and industry best practices
• Develop and maintain business continuity and disaster recovery plans

Benefits

Must be able to travel 3-4 times a year for onsite team meetings