Vice President, Billing and Payments

Summary

Join MongoDB's Atlas team as the leader of the Billing & Payments team, overseeing the billing and payment processing platform responsible for over 70% of the company's revenue. Lead multiple globally distributed engineering teams, fostering a positive culture and driving career growth. Own internal platform services and customer-facing features, ensuring excellent operation. Partner with various stakeholders across the business, from Product and Engineering to Finance and Sales. Operate as a business owner, balancing functional expertise and team needs to achieve strategic objectives. This role can be based in MongoDB offices or remotely in the US and Canada.

Requirements

• 15+ years of experience leading product management and software engineering teams, including experience leading across multiple management levels
• Experience leading cross-functional, multi-year projects from inception to delivery
• Proven experience leading on-time delivery across stakeholder groups, including Product, Design, and Sales, while demonstrating strong ownership and accountability
• An ability to make and evaluate realistic assessments of project complexity
• Motivation to take backend systems from good to great, through effective change management for scale
• Hands-on experience with 3rd party billing platforms like Stripe, Zuroa, Meter, Metronome, etc
• Experience with AWS, GCP, or Azure billing platforms
• The ability to optimize talent across teams – leveraging existing budget to deliver more faster – including deploying senior IC engineers, Product Managers, and TPMs to add velocity
• Experience building, evolving and scaling complex distributed systems and/or database management systems, with a focus on high performance and reliability
• Excellent verbal and written technical communication skills, with the ability to convey complex technical topics to both technical and non-technical audiences
• A demonstrated commitment to fostering an inclusive and high-functioning team environment, and to developing future leaders

Responsibilities

• Oversee the delivery of accurate, timely billing to our customers
• Lead multiple globally distributed engineering teams creating a positive culture, handling career growth and performance conversations, proactively setting vision and direction, and removing blockers
• Own internal platform services and customer-facing features, and operate them with excellence
• Partner with stakeholders across the business including Product, Engineering, Accounting, Finance, Sales, Data Science, and Internal Audit, with visibility all the way up to the executive level
• Operate as an owner of the entire business, balancing your functional expertise and team needs in service of our strategic objectives

Preferred Qualifications

Comfort with ambiguity and change, and a strong focus on process and efficiency

Benefits

• Flexible paid time off
• 20 weeks fully-paid gender-neutral parental leave
• Fertility and adoption assistance
• 401(k) plan
• Mental health counseling
• Access to transgender-inclusive health insurance coverage
• Health benefits offerings