Vip Associate

Summary

Join FanDuel as a VIP Operations Associate and contribute to the smooth and efficient execution of daily operations. You will collaborate with various teams, improve processes, analyze data, and provide operational support across multiple products. This role requires strong analytical and problem-solving skills, exceptional attention to detail, and excellent communication abilities. Experience in a similar operational or project management role is preferred. FanDuel offers a fun and exciting work environment, opportunities for professional development, and competitive benefits, including medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; paid time off; and potential bonuses and stock options.

Requirements

• Strong analytical and problem-solving skills, with the ability to interpret data and identify trends
• Exceptional attention to detail and the ability to prioritize tasks effectively
• Excellent organizational and time management abilities
• Strong verbal and written communication skills
• Ability to work independently and collaboratively in a fast-paced environment
• Flexibility to adapt to changing priorities and handling multiple tasks simultaneously

Responsibilities

• Evaluate existing processes and identify opportunities for improvement
• Implement and refine operational procedures to ensure efficiency and effectiveness across all VIP products
• Collaborate with cross-functional teams to gather data, analyze trends, and develop actionable insights
• Drive the development and implementation of new processes based on data-driven findings
• Assist in resolving operational incidents in a timely manner, ensuring minimal disruption
• Work to identify and implement preventative measures to avoid future incidents
• Work closely with the compliance and risk teams to facilitate staff training, enhancing knowledge and skills
• Follow up on action items to ensure continuous improvement and adherence to rules and regulations
• Assist in daily operational tasks, including the creation of training materials, development and maintenance of processes and procedures, and handling ad-hoc operational requests
• Maintain accurate and up-to-date records of all operational activities

Preferred Qualifications

• 2+ years in a similar operational, project management, or process improvement role
• Proficient in Microsoft Office Suite and other relevant software applications
• Knowledge of sports and/or experience working within a heavily regulated industry

Benefits

• Medical, vision, and dental insurance
• Life insurance
• Disability insurance
• A 401(k) matching program
• Short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation
• Paid personal time off
• 14 paid company holidays
• Paid sick time in accordance with all applicable state and federal laws
• An exciting and fun environment committed to driving real growth
• Opportunities to build really cool products that fans love
• Career and professional development resources to help you refine your game plan for owning and driving your career and development