Virtual Assistant

Summary

Join our team as a Virtual Assistant and provide essential administrative and operational support. You will manage schedules, facilitate communication, coordinate meetings, and execute various tasks to ensure smooth daily operations. This role demands flexibility, strong organizational skills, and a commitment to enhancing productivity. Responsibilities include scheduling appointments, providing administrative support, facilitating communication, generating reports, coordinating travel and events, managing expenses, supporting projects, and performing general administrative duties. The ideal candidate possesses proven experience, strong communication and technical skills, problem-solving abilities, and exceptional time management skills. We offer competitive compensation, paid time off, comprehensive health plans, life and accident insurance, and professional development opportunities.

Requirements

• Proven experience as a Virtual Assistant or in an administrative support role
• Strong Communication Skills: Clear, professional verbal and written communication, effectively interacting with both internal teams and external clients
• Tech-Savvy: Proficient with digital tools (e.g., Microsoft 365) and quick to learn new systems and software
• Problem-Solving & Decision-Making: Able to identify issues and independently provide solutions, particularly in remote work environments
• Time Management & Multitasking: Highly organized and detail-oriented, with the ability to prioritize tasks, manage complex schedules, and oversee multiple projects in a fast-paced, dynamic environment, ensuring deadlines are met and priorities are adjusted as needed
• Confidentiality: Experienced in handling sensitive information with discretion and professionalism
• Customer Service Orientation: Professional and helpful when interacting with clients, ensuring a positive experience
• Calendar Management & Meeting Coordination: Skilled in managing calendars, scheduling meetings, and ensuring that appointments and deadlines are met efficiently
• Reliability & Process Optimization: Dependable and focused on completing tasks accurately and on time, with a proven ability to streamline processes for enhanced efficiency and productivity
• A home office set up that meets the following: A working computer (minimum 8gb RAM), i5, Windows10, MacOS BigSur 11
• Stable internet connection (at least 5mbps download and upload)
• HD webcam/camera
• A quality headset with noise cancellation feature for meetings
• A mobile phone that has the capacity to install the Microsoft Authentication app
• A very strong cultural fit the ITS way (Our core values will be discussed during the interview)
• Able to work full time 40 hours a week - 8A M to 5PM Eastern Time from Monday to Friday
• Able to pass our online behavior and cognitive assessments
• Able to provide NBI Clearance (for PH applicants)

Responsibilities

• Schedule & Manage Appointments: Coordinate meetings, to-dos, and priorities to ensure efficient time management and task completion
• Administrative Support & Data Management: Assist with data entry, report generation, and maintaining accurate records across systems
• Communication & Coordination: Facilitate communication within teams and handle inquiries, ensuring effective information flow
• Report Generation & Analysis: Prepare and maintain accurate reports on tasks and activities, ensuring timely and detailed information
• Travel & Event Coordination: Manage travel arrangements and assist with event planning as needed
• Expense & Resource Management: Handle expense entries and procurement of resources, ensuring accurate record-keeping and budget adherence
• Project Support: Assist with planning and execution of various projects, ensuring alignment with deadlines
• General Administrative Duties: Provide administrative assistance, including document organization and meeting facilitation

Benefits

• Paid US Holiday
• Night Shift Bonus
• Paid Time Off (15 Vacation Days per year)
• Comprehensive Health Plans / HMO (Employee & Dependent/s)
• Life and Accident Insurance
• Accident and Disability Coverage
• Company-paid training and certification
• Health & Wellness Program
• Dental & Vision
• Salary Advancement