Virtual Assistant

Summary

Join our client, a thriving design and marketing agency in Denver, Colorado, as their new Virtual Assistant! This fully remote position (7 AM - 3 PM EST) offers the chance to support a growing team and make a significant impact. You will handle administrative tasks, client onboarding, project tracking, and social media management, utilizing tools like Google Sheets, Asana, QuickBooks, and Canva. The ideal candidate is highly organized, proactive, and comfortable working independently while managing multiple projects. This role is crucial for scaling the business efficiently while maintaining high client satisfaction. Apply now and become an integral part of our client's success!

Requirements

• 1+ years of experience in administrative or customer support, preferably in a creative or marketing environment
• Experience with Google Sheets
• Strong communication skills, both written and verbal, with excellent English fluency
• Ability to manage multiple tasks and stay organized in a fast-paced environment
• Experience using social media platforms (LinkedIn, Instagram, Facebook) and scheduling tools like Sprout Social
• Basic knowledge of design tools (Canva, Photoshop, Illustrator) to assist with content creation and editing
• Attention to detail and the ability to handle sensitive client information confidentially

Responsibilities

• Input new client information into Google Sheets, manage client databases, schedule client calls, and coordinate with the internal team
• Track project progress from onboarding to client feedback and launch
• Assist with light accounting tasks in QuickBooks, including matching payments, sending invoices, and processing accounts receivable
• Use LinkedIn to reach out to potential clients, track responses, and follow up on proposals
• Maintain a lead list and ensure timely follow-up actions
• Assist with monthly reports using Sprout Social data and populate branded templates
• Schedule posts in Sprout Social and add captions to Canva-designed content
• Help create posts based on established styles and branding
• Research hashtags, track competitors, and identify trends
• Curate content ideas from platforms like Pinterest and Behance and suggest creative directions
• Make simple text and photo edits to WordPress sites, update plugins, and ensure compatibility
• Post blogs using SEO guidelines provided by the SEO manager, including sourcing relevant images