Virtual Assistant

Summary

Join ConnectOS, a top-rated Philippines employer and leading provider of offshore talent, and contribute to our team's success. This administrative role offers a Monday-Friday schedule (7 AM - 4 PM PHT) with work-from-home flexibility. You will manage various administrative tasks, including customer and site updates in Sim Pro, vehicle servicing planning, insurance claim processing, and license record maintenance. Responsibilities also include invoice generation, data entry, and cross-checking employee leave records. Enjoy a competitive salary, comprehensive benefits (medical, dental, life insurance), paid time off, and opportunities for career growth.

Requirements

• Minimum 3 years’ experience in administrative tasks
• Experience in providing customer service
• Experience in creating reports, invoices, and other documentation / data entry task
• Proficiency in MS Office

Responsibilities

• Create and update customers and sites in Sim Pro, liaise with clients via email to request all the required information (we have lots of current customers that need updates/have missing information)
• Plan and manage vehicle servicing via Lynford’s online portal, and create outlook calendar invites and liaise with service manager to plan work accordingly
• Vehicle insurance claim paperwork submission, coordination and follow ups
• Induction register - Maintain and update a record of all technician and apprentice inductions, as well as information on portal access, instructions etc. within Sim Pro and excel spreadsheet
• Enter and maintain license records in Sim Pro – generating a monthly report of upcoming license expiries, set up reminders and follow up with techs for copies of new licenses – save new license info in Sim Pro and in relevant teams folders
• Generate and send invoices from completed and approved jobs, via email, portal upload
• Cross check and transfer tech and apprentice leave from Xero into Sim Pro Schedule

Preferred Qualifications

Prior experience with a business operating in Australia or other western countries is preferred, but not essential

Benefits

• WFH
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Regular Company Events, Work Life Balance, and Career growth opportunities