Virtual Assistant - Sales & Revenue Management

Summary

Join We Clone You, a leading virtual assistant company, as a Virtual Assistant specializing in sales and revenue management. You will directly support a client's team by managing sales inquiries, collaborating with the revenue management team, and generating reports. Responsibilities include making client calls, inputting data, following up on contracts, and running sales reports. Required skills include hotel front desk experience, excellent customer service, strong communication, attention to detail, and proficiency in Microsoft Office. Experience in hotel sales or event planning is a plus. This work-from-home position offers hourly pay ($4-$12/hour), performance-based raises, professional development, and a supportive team environment.

Requirements

• Hotel front desk experience is required
• Excellent customer service skills and professionalism
• Comfortable handling both inbound and outbound calls
• Clear and concise English communication skills (verbal and written)
• Strong attention to detail and time management skills
• Proficient with Microsoft Office and task management tools
• Fast learner who can quickly adapt to new systems (e.g., STS Sales System or similar)
• Ability to meet deadlines and follow up consistently

Responsibilities

• Direct initial inquiry emails to the Director of Sales
• Collaborate with the Revenue Management team to review rates, dates, and compile necessary reports
• Make preliminary calls with clients to complete sales inquiry forms
• Input accurate client information into the sales system
• Follow up on outstanding sales and event contracts
• Run and send the weekly sales report bi-weekly to ownership, and the property team
• Upload monthly reports into the shared sales folder
• Review group bookings in the system to monitor pick-up
• Complete group resumes and generate simple Banquet Event Orders (BEOs)
• Email group clients for cut-off dates and pick-up updates
• Set up reminders (traces) and sales activities for the Director of Sales
• Run simple reports for the Director of Sales and EVP of Sales & Marketing
• Learn and navigate the brand’s internal system to generate group block links and send them to clients
• Perform other administrative and sales support tasks as assigned by management

Preferred Qualifications

Experience with hotel sales, event planning, or project coordination is a plus

Benefits

• Work from home
• Payment in dollars per working hour (40-hour week)
• Starting salary between 4$ - 12$ per hour depending on your experience, with room for raises based on performance
• A workplace that values its people
• Professional development opportunities to grow your career
• Be part of a supportive team that values your input and achievements
• Referral bonus: If you refer a candidate, you will receive a $50 bonus once they’re hired by one of our clients