Virtual Office Assistant

Summary

Join our team as a Virtual Office Assistant and contribute to a growing company with a positive work environment. This remote, full-time position supports a dental/healthcare company, focusing on customer service and administrative tasks. You will manage appointments, insurance claims, and patient communication. The ideal candidate has 2-3 years of relevant experience and strong communication skills. Proficiency in MS Office Suite and a reliable internet connection are essential. The work schedule is Monday-Friday, 9:00 pm - 6:00 am PH time (8:00 am - 5:00 pm CST).

Requirements

• Minimum of 2-3 years of experience in roles such as Admin Assistant, Virtual Assistant, Customer Service or similar positions
• Proficiency in MS Excel, MS Word, and tech-savvy skills are essential
• Strong writing and communication abilities are required
• Demonstrated initiative, productivity, and a sense of responsibility are necessary traits
• Ability to work effectively in a team, reliability, integrity, and competence in job execution are crucial
• The candidate must possess a reliable internet connection
• Candidates should not be currently using PLDT Internet services and must be willing to switch to Converge or another provider, excluding PLDT

Responsibilities

• Verify insurance and call on outstanding insurance claims
• Scheduling appointments, contacting patients, and following up
• Managing calls in day-to-day
• Submits dental claims to insurance companies online, by mail, and by fax
• Appeal non-paid procedures by either calling or sending a narrative

Preferred Qualifications

Educational background in Accounting, Dentistry or equivalent qualification is an advantage

Benefits

• Remote
• Full-time/Direct Employment
• Work Schedule: Monday to Friday 9:00 pm - 6:00 am PH time (8:00 am - 5:00 pm, CST)