Visual Designer, Product Experience

Summary

Join ServiceNow's Brand Design Studio as a Visual Designer and contribute to the visual and emotional impact of our products. You will collaborate with cross-functional teams to define and implement innovative strategies, enhancing our design system and elevating the overall aesthetics and functionality of our products. Responsibilities include setting high standards for UI product design, establishing a unified visual design system, mentoring other designers, and staying abreast of the latest design trends. This role requires expertise in digital creative software and a strong portfolio showcasing visual design and storytelling skills. A BA/BFA degree or equivalent is required. ServiceNow offers a competitive salary, equity, benefits, and a flexible work environment.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
• BA or BFA degree or higher in Art, Graphic Design, Design Communication, Human-Computer Interaction, or equivalent combination of education and experience specializing in visual design for digital products
• Expert knowledge of digital creative software tools (Adobe Creative Suite, Figma and After Effects)

Responsibilities

• Set a high standard for craft to elevate the quality of UI product design across our products, while balancing usability and function
• Establish a more unified visual design system, leading ways to elevate the overall aesthetics and functionality of our products, and in turn raising customer satisfaction
• Collaborate with designers, product managers, brand, and marketing leaders to define and implement innovative strategies that elevate our brand and product communication
• Contribute to the development and refinement of our design system, focusing on design elements that enhance user experience and engagement
• Mentor and guide other designers, fostering a culture of creativity, experimentation, and continuous learning within the team
• Stay abreast of the latest trends in brand, animation, motion design, and visual storytelling, integrating innovative techniques and technologies to keep our brand at the cutting edge
• Develop innovative design solutions and world-class product experiences that transform how people work around the world

Preferred Qualifications

• 7+ years of experience in visual or UI design in a creative agency or in-house team or relevant design experience
• Proven experience as an Art Director, Visual Designer in a senior role, with a strong portfolio showcasing expertise in visual design and storytelling
• In-depth knowledge of Figma and Adobe After Effects, with skills in creating dynamic animations and visual effects
• Excellent communication and collaboration skills, with a proven ability to work effectively with cross-functional teams
• A keen eye for aesthetics and detail, with the ability to maintain consistency in brand messaging across various mediums

Benefits

• Health plans, including flexible spending accounts
• A 401(k) Plan with company match
• ESPP
• Matching donations
• A flexible time away plan
• Family leave programs