Lumata Health is hiring a
VP of Clinical Operations

Summary

The VP of Clinical Operations will manage Lumata Health's virtual eye care services, oversee a team, ensure operational efficiency, compliance, and quality patient care. The role requires a minimum of 10 years of experience in clinical operations management, with at least 5 years in a senior leadership role. Remote work is expected with occasional travel.

Requirements

• Education & Experience: Bachelor’s degree in Healthcare Administration, Nursing, or a related field (Master’s degree preferred). Minimum of 10 years of experience in clinical operations management, with at least 5 years in a senior leadership role
• Skills & Competencies: Strong leadership and interpersonal skills, excellent organizational and problem-solving abilities, in-depth knowledge of healthcare regulations and standards, financial acumen, exceptional communication and presentation skills

Responsibilities

• Leadership & Management: Oversee a team of directors, provide strategic leadership, advocate for clinical operations /resources at a senior management level
• Operational Oversight: Ensure efficient and effective day-to-day operations of clinical services, implement and monitor processes to ensure compliance with healthcare regulations and standards
• Quality & Compliance: Oversee quality assurance programs, ensure all clinical operations comply with relevant regulations and industry standards
• Training & Development: Oversee the development and implementation of comprehensive training programs for care coaches
• Financial Management: Oversee billing operations, manage the budget for the clinical operations department
• Strategic Planning: Contribute to the development and execution of the company’s strategic plans, identify opportunities for growth and improvement within the clinical operations function
• Customer Success & Patient Acquisition: Collaborate closely with the patient acquisition team, develop strategies to enhance patient engagement and satisfaction
• Scaling Operations: Lead efforts to rapidly scale Lumata’s clinical operations to meet growing demand, develop and implement scalable processes and systems

Benefits

• Health insurance
• Dental insurance
• Flexible schedule
• Flexible spending account
• Life insurance
• Paid time off
• Parental leave
• Professional development within organization
• Referral program
• Vision insurance
• Employee Wellness Program