Ro is hiring a
VP Clinical Practice, Remote - United States

Summary

The job is for a VP of Clinical Practice at Roman Pennsylvania Medical (RPM), a virtual care medical practice affiliated with Ro. The role involves leading and delivering high-quality clinical care at scale, overseeing a team of doctors, nurses, and patient advocates, and ensuring the delivery of high-quality care across the practice.

Responsibilities

• Deliver high-quality medical care to patients and model what it means to deliver excellent medical care via implementation of the RPM care model, embodiment of RPM principles, and successful achievement of exceeding RPM performance metrics
• Ensure the delivery of high-quality care across the practice vis a vis clear practice standards, guidelines and expectation, continuous performance management, and collaboration with cross-functional teams
• Directly supervise the clinical performance of all practitioners within the practice
• Partner with the Care Delivery Quality and Safety team to measure and improve patient health outcomes across existing and new conditions
• Design and update clinical guidelines and protocols focused on standardizing high quality care and a delightful patient experience by leveraging RPM’s large internal patient data set, publicly available peer-reviewed research and RPM medical advisor expert opinion and experience with patient care
• In collaboration with Care Delivery Operations, ensure execution of new workflows and successful launch of new initiatives and ensure continuous improvement of workflows by surfacing feedback to cross-functional teams and giving feedback to practitioners and practice leaders on the adoption and implementation of new workflows
• Partner with Ro clinical teams on the design and implementation of new conditions, products and features within Ro’s Care Center (home-grown EMR)
• Translate a magical bedside manner to ‘webside’ manner to scale hospitality healthcare
• Execute performance management process, ensuring high quality care and productivity that matches the scale of care delivered at RPM
• Drive continuous quality improvement through partnership with the Quality and Safety and Care Delivery Operations teams
• Execute the implementation of the care delivery event (CDE) process and surface emergent patient issues
• Train, onboard and continuously educate, train and develop the clinical practice
• Implement a system of continuous structured feedback aimed at building and maintain and high performing practice
• Optimize process of provider performance evaluation, feedback / reviews and
• Partner with Care Delivery team to align provider incentives and compensation with the Practice’s goal and objective of building a high performing practice that delivers high quality care at scale
• Cultivate and lead a strong and engaged clinical practice
• Partner with medical operations to develop and execute work allocation to maximize the patient experience across multiple stages in the patient journey and conditions treated on the platform
• Oversee peer review and practitioner-powered committees within the practice
• Partner with the People team to recruit and retain the best clinical workforce
• Operate with ownership, running a clinical practice that scales to meet the increasing demands and needs of our nationwide patient base
• Ensure execution of the Quality Assurance (peer-review) committee and Practice Product (collect and synthesize feedback on home-grown EMR) committee
• Work with Care Delivery to track overall practice success (e.g., patient satisfaction, retention, etc.) and implement improvements (e.g., training, scheduling, etc.) to improve patient satisfaction and clinical results
• Partner with Legal to ensure compliance with all regulatory requirements (e.g.,licensing, ability to be licensed in other US States)