VP of Product

Summary

Join Heidi, a fast-growing AI company revolutionizing healthcare, as their VP of Product. Lead and scale a world-class product organization, delivering exceptional clinician-loved software. You will define and drive enterprise product strategy and roadmap, ensuring alignment with company vision and goals. This role requires translating product-led growth features into enterprise-grade capabilities, navigating international compliance, and partnering cross-functionally. You will own product planning, team leadership, and operational excellence, driving market differentiation and working with sales on enterprise deals. The VP of Product sets the bar for product quality, roadmap clarity, and ambition in building a world-class product organization.

Requirements

• Scaling Global Product: Experience scaling an enterprise product globally, maintaining product excellence while aligning with company vision and goals
• PLG into Enterprise Adoption: Ability to translate PLG features into enterprise-grade capabilities while maintaining product integrity
• Cross-Functional Alignment: Ability to partner with Engineering, Sales, Customer Experience, and Compliance to ensure cohesive execution of product and organisational goals
• Stakeholder Management: Skilled in managing and aligning diverse stakeholders, especially in large enterprise environments, including Sales, Legal, Procurement, and CTOs
• Team Leadership: Expertise in building and leading high-performing teams, optimizing product org structure, processes, and systems for seamless collaboration and execution
• Product Planning & Execution: Experience in owning product planning cycles and ensuring timely execution of roadmaps
• Operational Processes & Systems: Ability to create scalable processes for global teams to ensure consistent product delivery
• Data-Driven Decision Making: Skilled in using analytics and customer insights to inform product decisions and track success
• Customer-First Mindset: Focus on clinician and healthcare end-users, ensuring products meet both enterprise and clinician needs
• Market Understanding: Ability to navigate regional and regulatory differences across global markets (Aus, US, Canada, UK, Europe)
• Compliance & Risk Management: Strong understanding of healthcare regulations (HIPAA, GDPR, etc.), partnering with security and compliance teams to meet enterprise-level requirements
• Clear Communication & Executive Influence: Exceptional communication skills, with the ability to present product strategy clearly to leadership and external partners, securing alignment and buy-in
• RFP & Enterprise Deals: Experience working with Sales on RFPs, negotiating enterprise deals, and aligning product strategy with commercial objectives without compromising quality
• Product Development Practices: Familiarity with best-in-class product development practices such as discovery, prioritisation, and iteration

Responsibilities

• Define and drive enterprise product strategy and roadmap, ensuring alignment with company vision and goals, owning communication across the company
• Own the output of (3) core enterprise pods to ensure seamless collaboration, scaling, and execution against product and company goals
• Translate PLG features into enterprise-grade capabilities, enabling Heidi’s transition from product-led growth to enterprise adoption
• Guide product decisions that balance consumer innovation with enterprise needs, ensuring both sides are effectively addressed in every product release
• Partner cross-functionally driving alignment with Engineering, Customer Experience, Support, Medical Knowledge, Compliance, and GTM teams to deliver features that scale globally
• Navigate regional market dynamics in the US, Canada, UK, Europe and APAC, ensuring products meet local regulatory standards while maintaining global product standards of excellence
• Own product planning cadences (quarterly/annual), product org structure, process, systems, operationally how we scale and communicate
• Drive market differentiation through deep customer empathy, insight-driven strategy, and competitive awareness
• Work with sales on RFPs and enterprise deals, aligning product strategy with commercial needs without compromising product integrity
• Build frameworks for regional product variations that are clear, actionable, and feasible for engineering teams to implement
• Partner with security and compliance teams to ensure that Heidi’s AI solutions are palatable to risk-averse CTOs, making sure our products are secure and meet all necessary compliance standards
• Set standards for world-class product development practices: discovery, prioritisation, experimentation, launch, and iteration