VP, Product Management & Operations

Summary

Join our team as the Vice President of Product Management and Operations! This executive leadership role requires overseeing product strategy, development, and operational efficiency. You will lead cross-functional teams, define product vision, and ensure alignment with business goals. Success in this position demands strong leadership, strategic thinking, and experience scaling products and operations. The VP will manage budgets, monitor financial performance, and foster a high-performance culture. This role combines product management expertise with operational excellence to drive company growth and enhance customer experience.

Requirements

• Bachelor's degree in Business, Engineering, Computer Science, or a related field (MBA or equivalent preferred)
• 10+ years of experience in product management and operations, with at least 5 years in a senior leadership role
• Proven track record of successfully scaling products and operations in a fast-paced, growth-focused environment
• Experience with both product development and operational management, including familiarity with agile methodologies, product lifecycle management, and operational efficiency frameworks
• Strong financial acumen and experience managing budgets and resource allocation
• Exceptional leadership and people management skills with the ability to inspire, motivate, and lead cross-functional teams
• Strong strategic thinking with the ability to navigate complex problems and deliver innovative solutions
• Excellent communication and interpersonal skills, with the ability to build relationships and influence at all levels of the organization
• Expertise in product lifecycle management, from ideation to launch and iteration
• Strong background in scaling operations, optimizing workflows, and driving continuous improvement
• Proficiency in product management software (e.g., JIRA, Aha!, etc.) and operational tools (e.g., ERP systems, CRM software)

Responsibilities

• Define and communicate the company’s product vision, strategy, and roadmap aligned with business goals
• Lead the product management team to deliver innovative, market-leading products that meet customer needs and drive revenue
• Champion customer-centric design, ensuring the voice of the customer is incorporated in every phase of the product lifecycle
• Collaborate with senior leadership to align product strategy with overall business objectives
• Oversee the end-to-end product development lifecycle, from ideation through to launch and iteration
• Foster a collaborative environment between product, engineering, marketing, and sales teams to ensure timely and high-quality product delivery
• Implement agile methodologies and best practices to drive continuous improvement in product management processes
• Define and track key performance indicators (KPIs) to measure product success and identify areas for improvement
• Oversee operational processes and systems related to product delivery, customer support, and product performance monitoring
• Drive operational efficiencies across product development, from budgeting and resource allocation to time-to-market optimization
• Lead cross-functional teams to ensure streamlined workflows, clear communication, and collaboration across product, operations, and other business units
• Develop and enforce best practices in operational procedures and standards
• Build and lead a high-performing product management and operations team, fostering a culture of collaboration, accountability, and innovation
• Mentor, coach, and develop team members to ensure growth and succession planning
• Provide leadership, motivation, and direction to the team, ensuring a high level of engagement and alignment with organizational goals
• Act as the primary point of contact for internal stakeholders on all matters related to product and operations
• Present product and operational performance, challenges, and opportunities to the executive team and Board of Directors
• Work closely with marketing, sales, and customer success teams to ensure alignment between product offerings and customer needs
• Develop and manage product budgets and ensure alignment with overall company financial goals
• Monitor the financial performance of products and operational costs, taking corrective actions as needed to ensure profitability

Preferred Qualifications

• Experience in [industry-specific expertise, if applicable]
• Demonstrated success in leading product teams through periods of rapid growth or organizational change
• A deep understanding of data-driven decision-making and analytics in both product and operations management