VP, Professional Services

Summary

Join MongoDB's elite Global Modernization Factory team as a high-impact leader. Build and scale a best-in-class modernization business, delivering measurable value to enterprises transitioning from legacy platforms. Develop and expand a services-as-software model, leveraging AI-powered tools and frameworks. Collaborate with cross-functional teams to ensure global practice strategy execution and impact. Lead a team of modernization experts, driving customer outcomes and execution excellence. Recruit, develop, and retain top-tier talent, fostering an engineering-first culture. Shape MongoDB's modernization roadmap and be a thought leader in the industry. This role offers flexibility with remote options in the Eastern & Central time zones of the US.

Requirements

• Proven leader in building, scaling, and running an application modernization practice at a leading systems integrator or high-growth software company
• 15+ years in consulting or professional services, with 5+ years leading modernization practices, delivering large-scale engagements
• Deep technical knowledge of enterprise software architectures, cloud migration, application modernization, DevOps, and AI-driven transformation
• Business acumen + technical depth—comfortable discussing P&L, GTM strategies, and revenue impact, while also engaging deeply in technical problem-solving
• Hands-on leader—not afraid to dive into complex challenges, whether related to technical, delivery, or commercial situations
• Proven track record of hiring, developing, and leading high-performing teams
• Experience managing enterprise-scale customer relationships, including navigating escalations, influencing stakeholders, and driving customer success
• Ability to work cross-functionally with Sales, Product, Customer Success, and Engineering to ensure the Modernization Factory is a business accelerant
• Bias for action—comfortable making bold decisions in a fast-paced, rapidly evolving environment

Responsibilities

• Build & Scale a Best-in-Class Modernization Business
• Establish MongoDB’s Modernization Factory as a competitive force, delivering measurable value for enterprises shifting away from legacy platforms
• Develop and scale a services as a software business model—continuously building and improving AI-powered tooling, frameworks, automation, and playbooks to accelerate application transformation
• Collaborate closely with a cross-functional go-to-market team for global practice strategy, execution, and impact, ensuring engagements directly contribute to MongoDB’s growth and customer success
• Drive innovation and repeatability—creating playbooks, methodologies, and intellectual property that differentiate our modernization services
• Own Customer Outcomes & Execution Excellence
• Lead a team of modernization experts—architects, developers, and leaders to deliver high-impact engagements for the world’s most complex enterprises
• Partner with MongoDB’s GTM field teams to drive expansion and upsell, increasing MongoDB’s footprint through successful modernization engagements
• Get in the trenches—roll up your sleeves when needed to solve tough technical, delivery, and commercial challenges alongside your team
• Establish a culture of accountability—ensuring customer engagements deliver on scope, budget, and business objectives
• Develop & Lead a High-Performance Team
• Recruit, develop, and retain top-tier talent—hiring leaders and practitioners who bring deep modernization experience and a builder’s mindset
• Foster an engineering-first culture—where leaders stay close to the technology and delivery teams are encouraged to solve problems through software innovation
• Create a structured career growth and capability-building program, ensuring continuous development and scalability of the practice
• Drive MongoDB’s Modernization Strategy & Influence the Future of Professional Services
• Shape MongoDB’s modernization roadmap, collaborating with Product, Engineering, and GTM leadership to influence offerings and customer value
• Be a thought leader in modernization—evangelizing best practices, contributing to industry discussions, and positioning MongoDB as the go-to platform for application modernization
• Ensure seamless integration between GTM field teams to maximize revenue, customer success, and adoption

Benefits

• Flexible paid time off
• 20 weeks fully-paid gender-neutral parental leave
• Fertility and adoption assistance
• 401(k) plan
• Mental health counseling
• Access to transgender-inclusive health insurance coverage
• Health benefits offerings
• Equity
• Participation in the employee stock purchase program