VPN Administrator

Summary

Join Redox as a VPN Administrator and play a key role in revolutionizing patient data exchange. You will manage B2B IPSec VPN connections, ensuring secure data transfer and supporting the company's mission. Responsibilities include configuring and managing VPN tunnels, monitoring network performance, troubleshooting issues, collaborating with cross-functional teams, creating documentation, evaluating new technologies, and providing customer support. This role requires 3+ years of experience with B2B IPsec VPNs, strong knowledge of networking protocols, Linux proficiency, and excellent communication skills. Preferred skills include experience with Libreswan and SumoLogic. Redox offers a competitive salary ($90,000-$100,000), a 100% remote-first culture, unlimited flexible time off, and a comprehensive benefits package.

Requirements

• 3+ years of professional experience with expertise building, managing, troubleshooting, and providing customer support for B2B IPsec VPN connections
• Strong theoretical and applied knowledge of layer 2, 3, and 4 protocols, with an emphasis on TCP, UDP, and, most importantly, IPsec
• Proficiency with the Linux command line, basic scripting, and networking and firewalling software such as iptables or nftables, tcpdump, wireshark, netcat, etc
• Strong analytical and problem-solving skills, with a keen attention to detail
• Excellent communication and collaboration skills, with the ability to work effectively in a team-oriented environment

Responsibilities

• Configure and manage B2B VPN tunnels to facilitate client connections
• Monitor network performance, troubleshoot issues, and ensure high availability optimal connectivity
• Collaborate with cross-functional teams to identify and address current and future network requirements, aligning solutions with business objectives
• Create and maintain documentation, including network diagrams, troubleshooting and support procedures, and configuration guidelines
• Evaluate and recommend new technologies or tools to improve network performance and reliability
• Directly assist external customers encountering network connectivity issues via phone call or asynchronous communication
• Provide network operations and troubleshooting support and guidance to internal teams
• Assisting with additional team responsibilities where necessary

Preferred Qualifications

• Experience with Libreswan, specifically, or other Linux-based VPNs
• Experience with SumoLogic’s query language
• Familiarity with Github, Python, and/or Typescript

Benefits

• $90,000 - $100,000 a year
• 100% remote first culture (must be based in the US)
• Unlimited Flexible Time Off
• 15+ Observed Holidays
• Rest & R^Charge days (guaranteed a 3-day weekend each month)
• R^Charge (6 weeks paid sabbatical + stipend)
• 401k match 50% for up to 8% on Day 1
• Medical/Dental/Vision Benefits on Day 1
• HSA & FSA, Life, Disability, Medical Travel & Employee Assistance Program
• Paid Parental Leave (16 weeks)
• Productivity Stipend & Wellness Fund
• Redox Issued MacBook
• Virtual and/or in-person Team & Company Events
• Stock Options
• Employee Referral Bonus Program