Warranty Administrator

Summary

Join Automotive Warranty Network, Inc., the largest auto warranty claims management company, as a Hyundai Warranty Administrator. This full-time position requires previous automotive dealer experience managing warranty claims and offers the potential to work remotely. Responsibilities include reviewing claims for compliance, utilizing proprietary software for issue resolution, booking and closing claims, submitting claims for payment, accounting, maintaining receivable schedules, ensuring dealer compliance, and maintaining certifications. The ideal candidate will possess excellent customer service skills, knowledge of DMS software, automotive service departments, warranty accounting, and proficiency in reading technician stories and applying labor codes. Benefits include free health, dental, and vision insurance, a 6% 401k match, a guaranteed salary during the probationary period, and commission afterward. The company offers a stable environment with growth potential and values its employees.

Requirements

• Previously held position as a Warranty Admin in a franchised Automotive Dealer
• The ability to motivate others to achieve their highest potential particularly those within the dealership
• Good working knowledge of DMS software
• Knowledge of automotive dealership service departments
• Knowledge of warranty accounting processes
• Proficient at reading technician stories and applying appropriate labor codes
• Certified or trained in at least 1 manufacturer

Responsibilities

• Review claims for manufacturer's compliance with policy and procedures
• Utilize our proprietary CARS application to assist in resolution of every dealer compliance issue
• Book claims
• Close claims
• Submit claims for payment
• Accounting and clearing differences in payment
• Maintain a clean warranty receivable schedules regularly to ensure proper cash flow to dealer clients
• Maintain appropriate certifications and knowledge of updated P&P
• Help dealerships stay compliant with manufacturer’s policy

Benefits

• Free Health Insurance for employee
• Free dental and vision care for employee
• 6% 401K match available
• Guaranteed Salary for first 90 days during probationary period
• Commission only after 90 days
• $45k-$65k per year