Automotive Warranty Administrator

Summary

Join Automotive Warranty Network, Inc., the largest auto warranty claims management company, as a Warranty Administrator. This is a full-time, remote work opportunity for experienced automotive dealer warranty administrators. You will manage warranty claims, ensuring compliance with manufacturer policies and procedures. The role requires excellent customer service and proficiency in DMS software and warranty accounting processes. Successful candidates will receive a guaranteed salary for the first 90 days, followed by a commission-based structure. Benefits include free health, dental, and vision insurance, a 401k match, and an internet stipend.

Requirements

• Previously held position as a Warranty Administrator in a franchised Automotive Dealer
• The ability to motivate others to achieve their highest potential particularly those within the dealership
• Good working knowledge of DMS software
• Knowledge of automotive dealership service departments
• Knowledge of warranty accounting processes
• Proficient at reading technician stories and applying appropriate labor codes
• Certified or trained in at least 1 manufacturer

Responsibilities

• Review claims for manufacturer's compliance with policy and procedures
• Utilize our proprietary CARS application to assist in resolution of every dealer compliance issue
• Book claims
• Code claims
• Submit claims for payment
• Accounting and clearing differences in payment
• Maintain a clean warranty receivable schedules regularly to ensure proper cash flow to dealer clients
• Maintain appropriate certifications and knowledge of updated P&P
• Help dealerships stay compliant with manufacturer’s policy

Benefits

• Free Health Insurance for employee
• Free dental and vision care for employee
• 6% 401K match available
• Guaranteed Salary for first 90 days during probationary period
• Commission only after 90 days
• $100 per month Internet Stipend after 90 days
• $45k-$65k+ per year