Warranty Administrator

Summary

Join Automotive Warranty Network, Inc., the largest auto warranty claims management company, as a Chrysler Warranty Administrator. This is a full-time, work-from-home opportunity for experienced warranty administrators with at least three years of experience in a franchised automotive dealership. You will manage warranty claims, ensuring compliance with manufacturer policies and procedures, and providing excellent customer service. The position requires expertise in automotive warranty processes, DMS software, and dealership service departments. Successful candidates will be proficient in claim booking, coding, and submission, and possess strong accounting skills. This role offers a competitive salary, comprehensive benefits, and the opportunity to grow within a stable, expanding company.

Requirements

• Previously held position as a Warranty Administrator in a franchised Automotive Dealer
• Minimum 3 years experience required
• Must understand the full Automotive warranty process, including booking, coding, policy and procedure compliance
• The ability to motivate others to achieve their highest potential particularly those within the dealership
• Good working knowledge of DMS software
• Knowledge of automotive dealership service departments
• Knowledge of warranty accounting processes
• Proficient at reading technician stories and applying appropriate labor codes
• Certified or trained in at least 1 manufacturer

Responsibilities

• Review claims for manufacturer's compliance with policy and procedures
• Utilize our proprietary CARS application to assist in dealer compliance issue
• Book claims
• Code claims
• Submit claims for payment
• Accounting and clearing differences in payment
• Maintain a clean warranty receivable schedules regularly to ensure proper cash flow to dealer clients
• Maintain appropriate certifications and knowledge of updated P&P
• Help dealerships stay compliant with manufacturer’s policy

Benefits

• Free Health Insurance for employee
• Free dental and vision care for employee
• 6% 401K match available
• Guaranteed Salary for first 90 days during probationary period
• Commission only after 90 days
• $100 per month Internet Stipend after 90 days
• $45k-$65k+ per year