Web Manager

Summary

Join our team as a Shopify Web Manager and be responsible for validating site functionality, monitoring performance, and ensuring a consistent user experience. You will serve as the quality gatekeeper for site updates, third-party integrations, and UX/UI implementation. This role demands meticulous attention to detail, a strong understanding of QA processes, and excellent cross-functional collaboration skills. You will conduct functional and cross-browser/device testing, validate UI/UX against design specs, monitor site performance, and perform SEO and accessibility audits. The position requires documenting bugs, running regression tests, and collaborating with developers and designers to resolve issues. Success in this role hinges on a strong understanding of QA processes and the ability to work effectively in a remote, fast-paced environment.

Requirements

• 3+ years of QA, web management, or Shopify experience
• Strong knowledge of cross-browser/device testing tools and methodologies
• Familiarity with SEO, accessibility standards, and performance optimization
• Experience with project management tools like Jira, Trello, or Asana
• Detail-oriented with a focus on clean reporting and communication
• Ability to thrive in a remote, fast-paced, and collaborative environment

Responsibilities

• Conduct functional testing for all site features including checkout, forms, filters, and navigation
• Execute cross-browser and cross-device testing (Chrome, Safari, Firefox, Edge, iOS, Android)
• Validate UI/UX against design specs to ensure optimal user experience
• Monitor and report on site performance including page speed and responsiveness
• Perform SEO and accessibility audits aligned with best practices (e.g., WCAG)
• Test third-party integrations such as shipping, CRM, payments, and reviews
• Document bugs and issues using tools like Jira, Trello, or Asana
• Run regression testing following site updates or bug fixes
• Collaborate closely with developers, designers, and PMs to troubleshoot and resolve issues

Preferred Qualifications

• Hands-on experience working within Shopify’s admin or Liquid templates
• Familiarity with automated testing tools or QA scripting
• Experience managing integrations with CRMs, shipping platforms, or analytics tools