Web Operations Manager

Summary

Join Sembi as the WebOps Team Manager and lead the management, development, and performance of web experiences across its portfolio of software brands. This hybrid role blends people leadership, project management, and hands-on front-end development. You will report to the Vice President of Marketing and manage a team of front-end design and development professionals. The role requires a strong understanding of WordPress, front-end development, website operations, and cross-functional collaboration. You will own and manage all web operations, ensuring a consistent, high-quality experience. You will also contribute directly to front-end development projects and maintain web standards, performance, SEO, accessibility, and compliance.

Requirements

• Experience: 6+ years in website operations or front-end development, with at least 2 years in a people management role
• Platform Proficiency: Deep experience with WordPress, including custom development, plugin management, and performance optimization
• Technical Skills: Proficiency in HTML and CSS; experience with Git, GA4, Google Tag Manager, and SEO best practices
• Project Management: Proven ability to manage multiple concurrent initiatives with cross-functional teams in a fast-paced environment
• Analytical Mindset: Comfortable reviewing data, running performance audits, and using insights to inform design and development choices
• Team Leadership: Strong people skills, with experience mentoring designers and developers and coordinating across departments
• Remote Readiness: Self-starter who thrives in a remote-first team and excels in asynchronous communication

Responsibilities

• Own and manage all web operations across Sembi brand websites, ensuring a consistent, high-quality experience aligned with brand and performance goals
• Lead a team of four (UX designer, two front-end developers, one analytics manager) to execute web projects, while actively mentoring and supporting their development
• Collaborate with stakeholders across marketing, product, IT, and brand teams to scope, prioritize, and deliver website updates, refreshes, campaign pages, and new feature implementations
• Contribute directly to front-end development projects, especially those involving WordPress themes, templates, and site components
• Maintain web standards, performance, SEO, accessibility, security, and compliance (including GDPR and cookie management). Ensure reliability and uptime across all domains
• Work with the analytics manager to establish dashboards, monitor performance, and deliver insights that drive site optimization and conversion improvements
• Evaluate and recommend new tools, frameworks, and processes that improve efficiency, scalability, and performance across our multi-brand web ecosystem