Operations Manager

Summary

Join OKX, a leading crypto exchange, and contribute to shaping the future of finance. As a Growth Strategist, you will develop and execute strategies to drive organic and affiliate growth in the Northeast Asian market. You will collaborate with cross-functional teams, analyze data, and optimize user experience to achieve business objectives. The ideal candidate possesses a strong understanding of the market, experience with influencers and affiliates, and proven success in driving growth. This role requires excellent communication, data analysis, and project management skills. OKX offers a competitive compensation package and various benefits, including L&D programs and team-building activities.

Requirements

• Bachelor's or Master's degree
• 2-5 years of experience working with influencers, KOLs and/or affiliates in e-commerce, social media, financial services, fintech, tech or related industries
• High level of ownership in driving organic and affiliate growth via growth activities
• Proven track record of quickly learning new internal tools to configure activities and web pages
• Ability to drive collaboration and alignment with multi-level, cross-functional stakeholders with little guidance from senior team members
• Comfortable with data analysis with business acumen and visualisation (e.g, Amplitude)
• Excellent communicator and proficient in fast, succinct and clear research and report-writing
• Demonstrated ability to work in a fast-paced, dynamic environment and manage multiple projects concurrently
• High level of ownership with interpersonal ability to drive collaboration, build alignment, and foster relationships with global, multi-level, cross-functional stakeholders
• Ability to quickly pick up a high level of product understanding through self-driven learning
• Passion to learn, share and succeed as a team
• Fluent in English as a working language

Responsibilities

• Develop strategies that drive organic and affiliate channels and plan growth activities that support the business metrics in a compliant and efficient manner
• Efficiently identify opportunities for growth activities by understanding affiliates' needs, collaborating with internal stakeholders, researching on competitors and cross-industries, and monitoring data
• Write business request documents with budget and ROI estimates for effective user conversion and growth
• Efficiently publish activity pages and manage optimizations via internal tools
• Regularly monitor growth activity performance metrics and inform relevant stakeholders
• Optimize user experience in growth activities by collaborating with product and BD teams
• Engage with key channels to launch campaigns, communicate events, resolve problems, follow-through product optimization requests, and drive user conversion
• Collaborate with Product teams to efficiently optimize and resolve product issues

Preferred Qualifications

• Experience in the cryptocurrency or blockchain industry, with a strong understanding of crypto trading, web3 products and market dynamics (Or capable of efficient, self-learning)
• Familiarity of regulatory frameworks and compliance requirements in Northeast Asia

Benefits

• Competitive total compensation package
• L&D programs and Education subsidy for employees' growth and development
• Various team building programs and company events