Workday HCM Manager

Summary

Join Visa's People Systems Strategy, Transformation, and Innovation organization as a Manager HCM Systems. You will configure and maintain the core Human Capital Management (HCM) system, supporting Workday and external system touchpoints globally. Collaborate with HR, IT, vendors, and stakeholders to ensure system accuracy and security. Champion system enhancements and provide creative solutions for efficiency and effectiveness. Analyze, design, configure, test, implement, and maintain systems supporting mobility and total rewards programs. Create and maintain system documentation, coordinate with HR subject matter experts, and manage stakeholder relationships. Model exceptional communication skills, identify continuous improvement opportunities, perform testing, and develop subject matter expertise. This remote position requires travel 5-10% of the time.

Requirements

5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Responsibilities

• Configure and maintain the core Human Capital Management (HCM) system and supporting Workday and external system touchpoints across a global organization
• Work closely with HR, IT, vendors, and other stakeholders to ensure the systems are functioning properly, accurately, and securely
• Champion enhancements and provide creative solutions to promote efficiency, effectiveness, and new thinking in People business partnership and support
• Analyze, design, configure, test, implement, and maintain the systems and applications that support mobility and total rewards programs and processes, such as compensation, benefits, and absence
• Create and maintain the systems and applications documentation, such as user guides, manuals, reports, and workflows
• Coordinate with internal and external HR subject matter experts to define requirements and determine recommended solutions to gain approval and execute on project/Data change deliverables
• Manage relationships with HR stakeholders to proactively identify and address issues and provide timely support
• Model exceptional communication and customer facing skills, able to interact effectively with diverse groups of global stakeholders, both technical and business users
• Seek and identify continuous improvement opportunities and participates in new release feature and functionality reviews to provide ongoing technical guidance and support
• Perform unit and quality assurance testing including test case preparation, test execution and test results documentation, contribute to test strategies
• Develop and enhance working knowledge through training, independent research and experimentation to become a subject matter expert (SME) for at least one distinct business process and application
• Conduct root cause analysis of problems and apply business knowledge and practical experience to recommend system and product enhancements

Preferred Qualifications

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• 3+ years’ experience with Workday HCM and Security configurations
• Experience with Workday EIBs, calculated fields, advanced custom reports, and dashboards
• Exceptional communication and customer facing skills, able to interact effectively with diverse groups of global stakeholders, both technical and business users
• Active listener, customer focused, relationship builder, team player
• Strong follow-through, ability to drive to closure and resolution of complex system issues
• Excellent analytical, problem-solving, and troubleshooting skills, with attention to detail and accuracy
• Workday Pro Certification(s)

Benefits

Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program