Workflow Engineer

Summary

Join Serotonin, a leading go-to-market firm for transformative technologies, as a Workflow Engineer. You will leverage best-in-class AI tools to streamline operational processes globally. Responsibilities include analyzing workflows, implementing AI solutions, designing intelligent workflows, and integrating disparate systems. You will report to the General Partner and collaborate with senior leadership. The ideal candidate possesses 2+ years of experience in workflow automation and AI tools, along with proficiency in scripting languages and strong communication skills. Serotonin offers a competitive salary, health insurance (US only), and a remote work environment.

Requirements

• 2+ years in a workflow automation, systems engineering, or business process role, with a demonstrated focus on AI tools and technologies
• Highly knowledgeable about ongoing developments in the crypto and financial markets
• Hands-on experience with AI-powered platforms (e.g., OpenAI, Zapier, Make, UiPath, Retool, LangChain, or similar)
• Proficiency in scripting languages such as Python or JavaScript, especially for building or customizing AI integrations
• Strong understanding of business process modeling, system architecture, and data flow
• Proven ability to evaluate tools and technologies to solve operational challenges
• Excellent communication skills and the ability to collaborate across technical and non-technical teams
• Experience with CRM (e.g., Salesforce, HubSpot), ERP systems, and project management platforms (e.g., Asana, Jira)
• Familiarity with data visualization and reporting tools (e.g., Looker, Power BI, or Tableau)
• Self-motivated, highly organized, and excited by the opportunity to help scale a fast-moving, high-impact organization

Responsibilities

• Analyze and audit cross-functional workflows to identify automation and optimization opportunities
• Research, evaluate, and implement cutting-edge AI tools (e.g., GPT-based systems, RPA, intelligent document processing) to enhance operations
• Design, develop, and maintain intelligent workflows using low-code/no-code automation platforms and custom code where needed
• Fine-tuning existing LLMs (e.g., GPT models) on internal data to improve performance on specific tasks like summarization, classification, or chatbot interactions
• Integrate disparate systems via APIs to ensure seamless data flow and interoperability
• Translate business requirements into scalable technical solutions that reduce friction and increase team velocity
• Establish metrics and dashboards to monitor workflow performance, reliability, and ROI
• Document all systems, integrations, and processes to ensure operational clarity and knowledge sharing
• Train and support team leads in adopting new workflows and tools, ensuring long-term sustainability
• Stay current on emerging AI and automation technologies and provide recommendations for continuous improvement

Benefits

• Competitive Salary
• Health Insurance - (US Only)
• Remote Work Environment
• $60,000 - $90,000 a year