Workforce Manager, Data Ops Manager

Summary

Join Pearl as our Data Operations Manager and oversee a growing team of contractors managing robotic operations. This remote, full-time role, initially based on East Coast hours, requires managing workforce scheduling, recruitment, payroll, and data analysis to optimize efficiency. You will be responsible for optimizing scheduling across multiple stations, managing the hiring process, validating contractor timesheets, and analyzing data to improve operational performance. The ideal candidate possesses advanced Excel skills, a background in data analysis or workforce management, and strong communication skills. This position offers a competitive compensation package, remote work flexibility, mentorship opportunities, and professional development resources.

Requirements

• Advanced Excel skills (pivot tables, formulas, data cleaning, analysis)
• Background in data analysis, workforce management, or operations
• Ability to multitask, handle dynamic scheduling changes, and solve problems efficiently
• Strong communication and coordination skills
• Cultural fit with a research-driven, fast-paced environment

Responsibilities

• Optimize scheduling for 10 stations operating across 2 shifts/day, 7 days a week
• Ensure full shift coverage, handle last-minute changes, and balance workforce efficiency
• Monitor and adjust staffing plans based on workload and productivity trends
• Manage top-of-funnel hiring through Indeed and other platforms
• Screen applicants, schedule and oversee trial shifts for new hires
• Coordinate with hiring teams to assess candidate performance and ensure smooth onboarding
• Validate contractor timesheets (1-2 hours per week) to ensure accurate payments
• Work closely with finance and HR teams to streamline payroll processes
• Clean and analyze operator productivity data to identify trends and improve efficiency
• Prepare and maintain weekly workforce reports (e.g., task completion, hours worked, operator performance metrics)
• Provide insights and recommendations for optimizing workforce operations

Preferred Qualifications

• Experience in data science, analytics, or engineering
• Familiarity with recruiting platforms (Indeed, LinkedIn, etc.)
• Prior experience managing contract workforce teams

Benefits

• Remote Work: Fully remote—work from anywhere
• Direct Mentorship: Grow through guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Work and connect with professionals around the world
• Work-Life Balance: Flexible hours that support a healthy work-life balance