Program Associate

Summary

Join Generation as a Program Associate to support job training and placement programs in Colombia. This is a 9-month contract role (March 2025-December 2025), potentially extendable, working remotely. You will manage program logistics and operations for Java, Unity, and IT Support Specialist programs, ensuring learner success and high placement rates. Responsibilities include coordinating cohorts, managing stipends, troubleshooting challenges, and supporting placement efforts. The ideal candidate has 3+ years of program coordination experience in a nonprofit or similar setting, strong communication skills (Spanish and English), and a commitment to social impact.

Requirements

• At least 3 years of experience in program coordination, preferably in a nonprofit, start-up, or social enterprise environment
• Strong communication skills. Demonstrated fluency with Spanish and English speaking and writing skills
• Experience developing program procedures and resources, with keen attention to detail
• Experience managing teams, project managing tasks, and coordinating stakeholders
• Entrepreneurial and proactive mindset to deliver against targets and seek opportunities for improvement and growth
• Results-driven and able to quantify success by developing metrics/analytics
• Ability to operate independently while also being a team player
• Belief in Generation’s mission, preferably with experience working with disadvantaged communities
• Demonstrated commitment to equity and social impact work
• The candidate should be open to traveling to Generation sites as per the needs of the program

Responsibilities

• Serve as the primary point of contact for the learners
• Prepare for and conduct events for learner onboarding (“day 0”), ensuring learner readiness and program commitment for “day 1”
• Manage day-to-day program delivery, operations, schedule, and deliverables
• Troubleshoot challenges and implement risk mitigation approaches
• Liaise with Generation team members to support program operations and troubleshoot issues
• Manage stipend process (laptops, cameras, economic support) for learners
• Monitor and troubleshoot outcomes, create interim reports and make recommendations for operational improvements
• Oversee mentorship process implementation and apply strategies to reduce dropout rates, boost learner graduation and placement rates
• Participate in weekly calls to troubleshoot learners outcomes and plan for extra support if needed
• Manage day-to-day and post-program requirements for data collection
• Support the coordination of complementary formative workshops given by allied companies
• Create strategies to meet cohort outcomes, working closely with Learner Support Services to determine the max levels of risk that each cohort can support, and determine individual learners’ program readiness and risk factors by analyzing data
• Support BD & Partnerships team (BD) around employability efforts
• Support communications with partner employers and learners to ensure each graduate is placed in high-quality opportunities
• Support events planning and other activities with employers to highlight student profiles

Benefits

• Paid full-time (40 hours per week)
• Remote (with access to strong WiFi), based in Colombia