Workplace Engineer

Summary

Join Accesa, a leading technology company, as a Microsoft 365 and Microsoft Teams Administrator. You will manage and support on-premises, hybrid, and pure Office 365 Exchange environments, ensuring seamless functionality for end-users and technical teams. Responsibilities include Microsoft 365 administration, Microsoft Teams support, IT environment optimization, and proactive client support. You will leverage automation and continuous improvement strategies, manage change within the M365 environment, and adhere to ITIL and Agile best practices. This role requires at least 3 years of experience with Microsoft 365 and 1 year with Microsoft Teams, along with strong troubleshooting and communication skills. Accesa offers a holistic benefits program encompassing physical, emotional, social wellbeing, and work-life fusion.

Requirements

• At least 3 years with Microsoft 365 and 1 year in Microsoft Teams, including configuration, integration, and security features
• Proven experience as a Microsoft Teams Administrator or a similar role
• Familiarity with Office 365, SharePoint, and other collaboration tools
• Microsoft Teams rollout experience
• Microsoft 365 adoption and governance experience
• Strong troubleshooting and problem-solving skills
• Excellent communication and interpersonal skills
• M365 security fundamentals and PowerShell scripting skills
• Effective communication skills with a good command of English and German

Responsibilities

• Manage Exchange Systems: Oversee on-premises, hybrid, and pure Office 365 Exchange environments to ensure seamless functionality
• Microsoft 365 Administration : Take ownership of maintaining and configuring the Microsoft 365 environment to meet business needs
• Support Microsoft Teams : Fulfill the responsibilities of a Microsoft Teams Administrator, ensuring smooth operation and user support
• Optimize IT Environments : Maintain and enhance Microsoft-based and third-party environments across diverse projects, driving efficiency and performance
• Address Client Needs : Respond proactively to client requests, changes, and incidents while adhering to ITIL and Agile best practices
• Automate and Improve Services: Leverage automation and continuous improvement strategies to deliver high-quality services and optimize workflows
• Implement Change Management : Manage and oversee changes within the M365 environment, ensuring alignment with operational standards

Preferred Qualifications

• Relevant certifications, such as Microsoft Certified: Teams Administrator Associate or ITIL, are a plus
• Show a keen interest in staying current with emerging technologies and place value on sharing knowledge within the team

Benefits

• Enjoy our holistic benefits program that covers the four pillars that we believe come together to support our wellbeing, covering social, physical, emotional wellbeing, as well as work-life fusion
• Physical Wellbeing: Our wellbeing program includes medical benefits, gym support, and personalised fitness options for an active lifestyle, complemented by team events and the Healthy Habits Club
• Work-Life Fusion: In very dynamic industries such as IT, the line between our professional and personal lives can quickly become blurred. Having a one-size-fits-one approach gives us the flexibility to define the work-life dynamic that works for us
• Emotional Wellbeing: We believe that to maintain our overall health, we need to invest in our mental wellbeing just as much as we do in our physical health, social connections or in achieving work-life balance
• Social Wellbeing: As a growing community in a hybrid environment, we want to ensure we remain connected not just by the great work we do every day but through our passions and interests