Account Associate

Summary

Join Granicus as a Destination Travel Network Account Associate and help local businesses reach more customers by selling online advertising. This dynamic role involves managing warm leads, following a sales process, and exceeding monthly sales goals. You will represent partner Destination Marketing Organizations, utilize Salesforce CRM, and make numerous outbound calls daily. Success requires excellent communication, negotiation, and the ability to structure advertising packages. Granicus offers a remote-first work environment and a supportive culture.

Requirements

• Excellent verbal and written English communication skills
• Ability to structure deals and package advertising programs
• Willingness to learn the online/digital media landscape and the role of the web
• Ability to quickly learn information on industry trends, technologies and online media pricing models
• Strong negotiation skills
• Efficient with standard computer programs like email, Word documents and similar programs
• Ability to fully embrace the DTN entrepreneurial environment and contribute to the building of a premier vertical ad network

Responsibilities

• Own and manage an endless stream of warm leads while selling the Destination Travel Network online advertising programs
• Positively represent our partner Destination Marketing Organizations (websites)
• Achieve and constantly exceed monthly sales goals
• Manage an aggressive campaign-based sales schedule
• Follow our established sales process
• Use Salesforce CRM to properly track lead progress
• Complete at least 60 outbound phone calls per day
• Remain driven and positive, even in the face of adversity, to turn leads into sales
• Quickly respond to inbound leads
• Educate customers while presenting the value of our online advertising solutions
• Meet and exceed productivity goals with defined KPIs
• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies

Preferred Qualifications

Strong communication skills in both languages, English and Spanish

Benefits

• Remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand
• Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs
• Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more