Account Coordinator

Summary

Join Affinitiv's award-winning team as a remote Marketing Coordinator supporting a major Automotive OEM. Coordinate marketing campaigns with Account Managers, ensuring timely execution and meeting deadlines. Review and approve various marketing materials, including digital and print campaigns, and provide ROI reporting. Collaborate with Marketing Service Representatives to manage the production process and escalate issues as needed. Additional responsibilities include updating offers and reviewing support tickets. This role requires 2+ years of automotive retail experience and strong marketing skills. Affinitiv offers a comprehensive benefits package, including medical, dental, vision, 401k, and generous PTO.

Requirements

• 2+ Years automotive retail dealer/vendor customer service experience
• Well-spoken/written; articulate and able to maintain a professional appearance/attitude at all times
• Previous record of success and excellent employment references
• The ability to thrive under pressure and maintain a positive problem-solving attitude
• Some overnight travel is required

Responsibilities

• Coordinate with Account Manager:Weekly calls with the Account Manager to ensure priorities and deadlines are coordinated and met regarding marketing campaigns for a major Automotive OEM
• Marketing:Review outstanding marketing campaigns (both digital and print) with Account Manager to coordinate next steps on approval
• Provide ROI reporting to the Account Manager as needed
• Budget approval
• Market Driver Approvals
• Approve Trade Up Advantage Market Drivers using a spreadsheet outlining the lists criteria and costs to be used for approving
• Approve Service Market Drivers using a spreadsheet with preapproved offers and budgets
• Approve Recall Market Drivers using a spreadsheet with preapproved offers and budgets
• Approve Express Service Market Drivers using a spreadsheet with preapproved offers and budgets
• Approve First Maintenance Complete Market Drivers using a spreadsheet with preapproved offers and budgets
• Approve Ongoing Service Retention Market Drivers using a spreadsheet with preapproved offers and budgets
• Approve Lease End Market Drivers using a spreadsheet with preapproved budgets
• Approve email only SAS Mechanical Market Drivers monthly
• Approve News Connect Market Drivers when given the ok by the Account Manager
• Coordination with Marketing Service RepresentativesWork directly with the Marketing Service Representatives to push Market Drivers along in the production process
• Work with Marketing Service Representatives as point of escalation if Account Manager is unavailable
• Review Campaign Pipeline to alert the Account Manager if there are any Market Drivers pushed back needing approval
• Additional SupportUpdate offers for Owner Touch notifications in the Setup Wizard using a spreadsheet provided by the Account Manager
• Review open support tickets with the Account Manager weekly to assist with completing them

Preferred Qualifications

Strong marketing experience is also a big plus

Benefits

• Medical, dental, vision and 401K effective day 1
• Generous PTO