BENlabs is hiring a
Account Coordinator

Summary

The job is for an Account Coordinator at BENlabs, a global company specializing in AI-driven marketing and content creation. The role involves supporting the Influencer Client Services Team and requires entry-level advertising, marketing, or influencer internship experience.

Requirements

• Entry-level advertising, marketing, and/or influencer internship experience preferred
• Self-starter who is eager to learn and to get the job done
• Experience in Excel, Google Sheets and other forms of data/information management a major plus
• Strong customer service focus with an awareness of your impact on the client experience
• Strong verbal and written communications skills and confidence with managers and team members
• Ability to present ideas persuasively and passionately
• Ability and willingness to listen and learn from the experience of more senior colleagues within and across departments
• Ability to work as a team, but also on own initiative
• Willingness to take ownership of assigned tasks
• Flexible, committed, and punctual
• Ability to stay calm and friendly under pressure in a busy environment

Responsibilities

• Assist account management team in a general sense, helping them provide high-standard care for clients and influencers
• Create presentations, meeting recaps, status reports and user guides
• Become familiar with a wide spectrum of social media influencers, from YouTube and Instagram to TikTok and Twitch
• Build relationships with internal teams and facilitate work process moving through such teams
• Research on influencer industry, technology, social and gaming trends
• Creator list development and vetting
• Meeting attendance and participation, including preparing status documents
• Coordinating deliveries and shipping for department
• Reporting on campaign deliverables & performance metrics, and maintaining status updates and tracking sheets with brands
• Updating CRM and data repositories
• Carry out other duties which naturally fall within the reasonable expectations of the position
• Effectively communicate everything that is happening on their accounts, both internally and externally