Grayson HR is hiring a
Marketing Account Coordinator

Summary

The job is for an Account Coordinator at a marketing automation start-up in Austin, TX. The role involves managing client projects, building relationships, and collaborating with internal teams. The company offers various benefits such as medical insurance, 401K matching, charitable donation matching, home office workspace stipend, professional development stipend, student loan repayment program, wellness stipend, mental health therapy stipend, unlimited paid time off, regular team events, and a salary range of $50,000.00 - 55,000.00 USD.

Requirements

• 2+ years experience in account or project management
• High level of efficiency and accuracy (very detail oriented)
• Exceptional verbal, written, and interpersonal skills
• Excellent time management skills and organizational skills
• Adaptable and excited about fast growth
• Passionate about helping people
• Ability to take initiative and make things happen
• Ability to solve problems quickly and think strategically
• Experience with task management tools, such as Asana
• Experience with Salesforce, Pardot, Lucid Charts, Google Analytics, Facebook Insights, etc. are highly preferred

Responsibilities

• Work directly with clients on Salesforce and Pardot marketing project requests, ensuring client happiness and satisfaction
• Manage client project boards and ensure timely completion of projects
• Build and maintain strong relationships with clients based on trust and respect
• Handle client complaints and concerns with ease and grace
• Display empathy and emotional intelligence
• Collaborate with and clearly communicate clients' goals and needs with internal teams
• Maintain documentation of client sessions and processes
• Monitor client marketing analytics and make suggestions for improvement
• Create reports for clients as requested

Preferred Qualifications

• Marketing: minimum of 1 year (Preferred)
• Bachelor’s degree (Preferred) Ideally in Business Administration, Project Management, Marketing, or related field

Benefits

• Medical, Dental, and Vision Insurance
• 401K Matching
• Charitable Donation Matching
• Home Office Workspace Stipend
• Professional Development Stipend
• Employer-funded Certification Opportunities
• Student Loan Repayment Program
• Wellness Stipend
• Mental Health Therapy Stipend
• Unlimited Paid Time Off
• Regular Team Events (such as Happy Hours)
• 40 Hours Required time off One Week End of Year Holiday
• Access to organization subscriptions
• Personal Care Travel Reimbursement