Account Coordinator

Summary

Join VERB, a digital marketing and technology agency in Halifax, Nova Scotia, working with global clients in travel and tourism. As an Account Coordinator, you will support Account Managers and Directors, ensuring successful project delivery. Responsibilities include organizing client documentation, managing Jira tasks, capturing meeting notes, proofreading deliverables, and maintaining client relationships. You will also contribute to project budgeting, stay updated on industry trends, and collaborate on presentations. The role requires 1-3 years of digital marketing experience, post-secondary education, and strong communication and organizational skills. VERB offers excellent benefits, including vacation time from day one, an annual travel credit, and comprehensive health insurance.

Requirements

• 1-3 years of digital marketing experience
• Post-secondary education in marketing, advertising, business, communications, public relations, or equivalent experience
• Demonstrated ability to present to clients and internal management
• Must have an interest in digital media and technology and continuously demonstrates a willingness to learn
• Highly proactive and demonstrates initiative to find creative solutions to problems
• Excellent time management skills and proven ability to maintain professionalism and punctuality with internal and external stakeholders
• Strong attention to detail
• Excellent written and verbal communication
• Highly organized with the ability to function in a fast-paced business environment

Responsibilities

• Organize and maintain client folders to keep track of all client documentation
• Maintain client status sheets and ensure to stay on top of outstanding items and tickets within Jira
• Assist in Jira management and general project management responsibilities
• Capture internal and external meeting notes and circulate to appropriate stakeholders
• Proof deliverables against requirements, brand documentation, and client feedback and send to senior management for a final review
• Maintain relationships with small-scale clients, managing their projects and tasks while closely collaborating with other departments
• Review project budgets and timelines, ensuring to flag concerns for resourcing overages
• Stay on top of digital marketing trends and competitive research and share insights with other team members
• Have a working knowledge of client brand standards and assets
• Collaborate and support with the creation of presentations and proposals, as required
• Responsible to act as backup and cover projects when other team members are on vacation, as required

Benefits

• 80% premium share option for Group Health Insurance (medical, dental, vision), with a health spending account to top up your claims
• A healthy living account
• Company matching RRSP program
• Top up for Parental/Pregnancy leave
• Remote and flexible work arrangements
• Transit and fitness discounts
• Recreational sports teams
• Learning and development opportunities with a multitude of resources
• Internal recognition programs
• Vacation time available on day one (not to mention an extra bonus week during the holidays)
• An annual travel credit (for non-work related travel)
• Free office snacks and drinks to keep you energized when you’re around