Account Director

Summary

Join FINN Partners’ Integrated Marketing practice as an Account Director and contribute to our mission of providing award-winning, globally recognized client experiences. Collaborate with various teams in a full-service marketing communications agency, overseeing pivotal corporate client accounts. You will be responsible for developing long-term account success, building client relationships, and managing day-to-day project details. The role requires strategic vision, strong communication skills, and the ability to lead and mentor teams. FINN Partners offers a supportive and collaborative work environment with opportunities for professional growth and work-life balance. The position is flexible, with the option to work remotely and in the London office.

Requirements

• A bachelor’s degree
• At least 8 years of relevant professional experience, including 3-5 years in a creative/digital agency in an account leadership role working on multiple large accounts
• Located in the Central or Eastern time zone, ideally based in Nashville, TN
• A deep understanding of marketing and an omni-channel approach to strategy development and execution
• At least 8 years of experience managing teams and dotted-line reports
• A deep understanding of all Integrated Marketing product and service offerings, with the ability to oversee team strategy and execution
• Empathy and a player-coach mentality in supporting internal teams and junior staff members
• Excellent public speaking skills
• The ability to stay calm under pressure, think creatively, and act diplomatically while maintaining excellent communication, management, organizational, and interpersonal skills
• Solutions-oriented problem-solving and strategic thinking skills
• A team player mentality with the ability to manage junior staff members directly and indirectly
• The ability to thrive while managing multiple complex projects

Responsibilities

• Develop long-term account success and financial growth
• Build a consultative relationship with the client as their main advisor
• Oversee day-to-day details of ongoing projects and ensure quality control of creative work
• Manage client expectations to budgets, schedules, and project scope
• Capture and articulate client briefs, challenges, and opportunities – with a strong ability to join the dots and articulate the challenges in a broader context
• Provide strategic direction and guidance to agency teams in developing and executing strategic campaigns
• Ensure ongoing alignment with strategy
• Participate in meetings with all functional areas, from creative to PR
• Navigate and adapt to different work styles
• Cultivate positive client relationships and pursue opportunities to grow existing business; take opportunities to visit clients in person as feasible
• Develop strong relationships with Integrated Marketing and PR Colleagues to identify growth and cross-sell opportunities
• Lead client planning
• Manage financial performance, forecasting, and profitability
• Use data and metrics to guide optimizations and identify growth areas
• Anticipate and resolve project problems for client satisfaction
• Lead and support new business proposals and pitches
• Explore opportunities within Integrated Marketing to grow your skills and learn all-new ones (UX, CRM, Marketing, SEO, Paid Media, Social Media, Account Management and Client Relations, Video Production, Design, etc.)
• Lead, manage, mentor, and grow direct reports
• Incubate and pitch your own passion projects and ideas with management support
• Lead initiatives to contribute to the growth and optimization of the practice
• Contribute to team, practice, and agency culture to help create the workplace you will love to work in
• Attend conferences, classes, and events with practice area financial support and investment

Preferred Qualifications

Ideally, experience in B2B marketing, quick-service restaurant and consumer product goods

Benefits

• An established, growing agency with a team that works hard, plays nice and strives to create work that makes a positive impact on the world around us
• A team of talented experts in their craft, eager to support each other and our clients
• Leadership that cares about your success and career
• A culture that values diversity and work-life balance
• An agency that is focused on the goal of achieving creative excellence
• Wherever you are. And in the London office on Thursdays…if you want