Account Director

Summary

Join SpotMe/Onomi as an Account Director and drive revenue growth within existing Fortune 500 accounts. This role involves negotiating multi-year enterprise contracts, expanding usage, and fostering strong customer relationships. You will be the primary contact for 7-15 key accounts, responsible for identifying and closing expansion opportunities, performing account research and planning, executing account retention and expansion strategies, handling account administration, and reporting on sales activities. This is a key role in a rapidly expanding life sciences division, with top performers progressing to sales leadership. The ideal candidate is a self-driven, resilient sales professional with strong business acumen and experience in tech/services sales.

Requirements

• Experienced talents in tech/services sales
• Self-driven resilient mindset
• Positive energy
• Strong business acumen

Responsibilities

• Identify and close expansion, upgrade and renewal opportunities (40%)
• Perform account research, mapping and planning (including capturing intelligence on organization design, strategic priorities, Onomi share of wallet, other vendors scope, integration, usage and investments for each of the use cases, understanding budget cycles, and partner mapping, and creating pricing benchmarks against other solutions, 10%)
• Execute account retention and expansion plan (inserting Onomi into centers of excellence and delivery units, design operating procedure for flawless execution, coordinating implementation and key integrations, evangelizing buying centers, functions and geo/affiliates with workshops and webinars, partner engagement, briefing and certification, 20%)
• Handle first-line account product, compliance and administrative (10%)
• Report on sales activities (CRM updates, sales forecasts and pipeline calls, 5%)
• Build relationships with key account stakeholders (engaging with new users, fostering trust-based relationships with champions and above event stakeholders (commercial excellence, medical, IT, procurement), establishing open lines of communication with economic buyers, influencing HQ-prescribed technology usage guidelines, facilitating introduction and exec touchpoints at director/VP level with a meaningful briefing, demonstrate value in absolute ROI terms, securing customer presence at customer advisory boards and 3rd party event/roundtable participation, 15%)