Account Director

Summary

Join TRM Labs, a blockchain intelligence company, as a Sales Account Director to drive the crypto go-to-market strategy for UK Public Sector customers. Increase and strengthen TRM's presence in the UK Public Sector by owning the entire sales process with new and existing customers. You will be responsible for account mapping, prospecting, nurturing client relationships, account planning, and showcasing product expertise. The ideal candidate will have strong knowledge of the UK Public Sector and its workflows, excellent communication skills, and the ability to close six and seven-figure deals. This role offers a fast-paced, collaborative environment with a high degree of autonomy and support from a positive team. TRM Labs is a remote-first company with a global team.

Requirements

• At least 8+ years of experience selling SaaS products into UK Public Sector accounts
• Strong knowledge of UK Public Sector accounts and their workflows
• Strong customer-facing presentation/listening skills with the ability to establish credibility with senior executives
• A knack for storytelling. You have the ability understand customer needs and build + convey compelling value propositions
• Adaptable. Goals can change fast. You anticipate and react quickly
• Autonomous, collaborative and an excellent communicator

Responsibilities

• Account Mapping - Connect with all the current key stakeholders within your territory and identify what matters to them, what are their potential use cases, who holds budgets, who makes decisions, who influences decisions, who owns which process
• Prospecting - Discover new stakeholders within your territory and identify what matters to them, what are their potential use cases, who holds budgets, who makes decisions, who influences decisions, who owns which process
• Nurturing - Own, plan, execute, and/or quarterback activities to nurture client relationships, feedback loops, referrals, renewals, upsells, cross-sells, expansions
• Account Planning - Create and execute strategic plans for your territory to not only ensure company goals are met across key revenue and churn metrics, but also new growth opportunities are discovered and pursued
• Product and Subject Matter Expertise - Hone TRM product and customer vertical subject matter expertise to enrich every stage of the sales process from demonstrations to trial to customer advisory sessions to innovation workshops
• Customer Advocacy - Proactively gather and prioritize customer feedback and champion it within TRM
• Loyalty - Develop a roster of happy customers that will refer new prospects, champion TRM, and provide crucial feedback

Benefits

• Work alongside top experts and learn every day
• Embrace a growth mindset with development opportunities tailored to your role
• Take on high-impact challenges in a fast-paced, collaborative environment
• As a remote-first company, TRM Labs is built for global collaboration