Account Director - Retail

Summary

Join Starface as an Account Director and play a pivotal role in developing and nurturing relationships with key retail partners. You will drive sales strategies, coach a high-performing team, and leverage data and trends to increase sales and account growth. This role requires building strong relationships while using data-driven decision-making. You will manage accounts end-to-end, collaborate with cross-functional teams, and contribute to a positive and collaborative team culture. The ideal candidate has 7+ years of sales leadership experience in the beauty industry, a deep understanding of retail trends, and a proven track record of success in a fast-paced environment. Starface offers a competitive salary, benefits, and a fully remote work environment.

Requirements

• You have at least 7+ years of proven experience in a sales leadership role within a disruptive brand, preferably in the beauty space
• You have experience leading 360 key account relationships end-to-end, with success in growing accounts through creative and impactful strategy
• You have an in-depth understanding of key retail partners, and are a subject matter expert when it comes to the retail landscape and trends
• While you are a relationship-builder at heart, you understand what questions to ask and data to explore to make informed and strategic decisions to grow retail accounts
• You have worked within a growing startup, with a track record of success working independently while also collaborating heavily across multiple functions in a fast-paced, high growth environment
• You have a demonstrated ability to deepen current relationships and expand businesses within your own portfolio
• While you can certainly hold up your own accounts independently, you are also a team player who excels at building exceptional relationships not only externally, but also internally with your own team and external teams
• You’re passionate about personal growth and development for both yourself and your teams, ideally with experience managing and developing at least one direct report
• You have exceptional attention to detail, project management, and organizational skills - you know that the big picture doesn’t exist without the small (yet crucial) details
• You are able and willing to travel up to 20% for customer visits and team + company offsites

Responsibilities

• Build, maintain, and further cultivate relationships with our crucial retail partners across mass retail, grocery, drug, specialty beauty, and more
• Meet with buyers and directors at key retailers to develop a deep understanding their needs and align needs with our brand’s offerings
• Demonstrate 360-degree ownership of accounts, ensuring all aspects are managed effectively from end to end
• Gain a comprehensive understanding of the Starface assortment of products, pipeline, and key brand priorities
• Conduct sales analysis of current accounts to identify trends and opportunities for growth and velocity impact
• Perform financial analysis of current and future programs to develop and implement sales strategies for individual retailers that drive growth
• Over time, help build, lead, and develop a small team, ensuring individual and team success; potential to grow team as needed over time
• Partner cross-functionally with our Creative, Brand, Growth Marketing, and Operations teams to support effective internal processes and seamless experiences for our existing, new, and future retail partners
• Evaluate current strategies to continue, adjust, enhance, and/or implement key strategies to increase sales and achieve targets as needed
• Foster a culture of growth, collaboration, and fun within the Retail Sales team while supporting and adding to the Starface culture as a whole by being a contributing member of our team

Benefits

• Access to high-quality health care options
• Access to a 401k with 5% employer match eligibility
• 4 weeks of vacation plus up to 20 paid holidays
• 12 weeks fully paid parental leave
• + 5 days of pet-ernity leave for pet adoption
• Home office & internet supplement stipend
• Fully remote work environment