AllCares is hiring a
Account Manager

Summary

The job is for a full-time remote Account Manager position at Squareshot, a product photography service. The role involves communicating with clients, processing orders, invoicing, making introductory calls to potential clients, and working with the product team to improve clients’ digital experience.

Requirements

• Advanced level of English
• Writing and verbal communication skills are essential
• Proven organization and scheduling skills
• Strong ability to negotiate various pricing options
• Previous successful experience in customer relations/customer support
• Value-driven. Identify how Squareshot and inbound clients can receive the best value from each project
• Ability to work within predetermined processes and identify when a client needs an out-of-the-box solution

Responsibilities

• Communicating with clients and processing orders
• Entering and updating customer information in the CRM system
• Consult regularly with clients to fully understand their needs and actively solve pain points
• Resolve client issues in partnership with Product Photographer and Retoucher
• Establish a trusted/strategic relationship with each client
• Invoicing and Tracking
• Making Intro Calls/Demos
• Work with the product team to improve clients’ digital experience

Benefits

• Fair salary, based on your skills and experience
• A healthy environment where mutual respect is key
• 8-hour workday, Monday through Friday (PST timezone)
• Dynamic environment
• Courses and qualification upgrades you require to meet your professional goals
• No bureaucracy
• You will have a direct impact on the product and the company’s end results
• Strong and humane team