Account Manager

Summary

Join Array, a financial innovation platform, as an Account Manager! This remote-first role focuses on managing client portfolios, identifying new business opportunities, and exceeding sales targets. You will build strong client relationships, collaborate with internal teams, and ensure successful client projects. The ideal candidate possesses 10+ years of B2B2C/B2B Account Management experience, a proven track record of exceeding sales targets, and excellent communication skills. Array offers competitive compensation, including a base salary of $150,000+, commission, and comprehensive benefits.

Requirements

• 10+ years of experience in B2B2C/B2B Account Management
• A proven track record of meeting and exceeding sales/growth targets
• Excellent communication and interpersonal skills
• Strong business acumen and understanding of sales cycles
• Strong negotiation skills
• Proven ability to build relationships and manage customer expectations
• Problem-solving and analytical skills to identify and address client challenges
• Strong organizational and time management skills to prioritize tasks and meet deadlines
• Proficiency in CRM systems to manage client data and track sales activity

Responsibilities

• Identify and pursue new sales opportunities within existing accounts, upselling and cross-selling products or services to maximize revenue generation and hit sales targets
• Develop and nurture long-term relationships with key clients through regular communication, proactive outreach, and deep understanding of the clients goals
• Develop a very strong understanding of Array’s value propositions and become fluent with key product use cases and applications
• Establish detailed CRM level understanding of clients in your portfolio e.g. client roadmap & planning cycles, client org chart, key roles & responsibilities etc
• Become a trusted escalation point for clients to help manage key situations, overcome critical challenges and ensure success of collaborative client projects
• Manage renewal cycles / contract negotiation by successfully balancing the needs of both the client and Array
• Understand client needs and pain points, tailoring solutions to meet their specific requirements
• Generate sales reports, analyze customer data, and identify trends to inform strategic decisions
• Work closely with internal teams like Customer Success, Sales, Product, Engineering, Marketing and Finance to ensure seamless client experience and successful outcomes

Preferred Qualifications

Knowledge of the financial industry and a passion for understanding the unique growth opportunities and challenges facing financial institutions, Fintechs, and Credit Services Organizations

Benefits

• Full medical, dental, and vision, premiums covered at 100% for full-time employees and 70% for dependents
• Unlimited PTO and sick leave + 14 company holidays to encourage a healthy work-life blend
• 100% 401k match up to 4% with immediate vesting
• Generous and competitive parental leave for all parents
• $1,000 desk setup subsidy to set-up your unique remote office
• $100/month to subsidize wifi/cell phone expenses
• Summer Fridays (half-day Fridays) typically from late May to the end of August
• Arrayaversary Kits for work anniversaries