Remote Account Manager

Summary

The job is for an Account Manager at Botify, a global enterprise software company specializing in organic search optimization. The role involves growing and maintaining revenue with existing clients, understanding their organizations, working closely with the team to ensure customer satisfaction, and owning the renewal process among other responsibilities.

Requirements

• 3+ years of relevant experience in the SEO or broader digital technology space, with demonstrated success in demanding, fast-paced environments
• Authentically passionate about helping our customers to grow their businesses and hit their targets
• Empathetic and persuasive, with a strong mix of emotional intelligence and business savvy
• Goal-driven, with capabilities of identifying clear paths to positive outcomes in complex scenarios
• Highly detail-oriented and able to keep numerous balls in the air at once without skipping a beat; you can project manage and set priorities while managing multiple client relationships
• Dependable, honest, and trustworthy in your communication both internally and externally
• Ambitious; energized by being part of a high-performing, world-class team

Responsibilities

• Build strong relationships with key decision-makers within our Enterprise accounts, becoming a trusted partner
• Be a voice for the customer within Botify, driving a customer-centric approach to all engagements Botify has with the customer
• Know your client organisations inside and out - key players, reporting structure, budget cycles, growth goals, strategic initiatives
• Work closely on a team with our Program Managers and SEO Strategy Managers to ensure customers are seeing maximum value from the partnership
• Own the entire renewal process: running discovery to understand the critical KPIs, evaluation criteria, and decision process; confirming budget; and shepherding the contract over the finish line
• Close product expansions, upsells, and cross-sells to grow your book of business and help deliver best-in-class net revenue growth
• Lead quarterly business reviews, owning a value-based commercial narrative and business outcome

Benefits

• Location: brand new offices in the center of Paris (12 rue d’Amsterdam, straight out of Gare Saint-Lazare)
• Hybrid remote policy
• Attractive Remuneration Package with BSPCE (for Permanent full-time role - CDI)
• Fun office culture & regular outings such as Team Off-Sites, Annual Kick-Off, Quaterly Team Lunch, Thirsty Thursdays etc
• Lunch vouchers, 50% of transportation reimbursement, fitness classes, generous CSE advantages etc
• Compelling growth perspectives
• Start date: as soon as possible