Account Manager

Summary

Join Codekeeper as an Account Manager and drive inbound sales growth for our SaaS Source Code Escrow platform. You will advise customers, build relationships, identify leads, and conduct online demos. Responsibilities include preparing email sequences, A/B testing, creating offers, and upselling. The ideal candidate has 1-2 years of sales experience, excellent communication skills, problem-solving abilities, and comfort with various technology platforms. Codekeeper offers a remote-first work environment, a fun team, and opportunities for growth. Apply now and showcase how you envision yourself in this role.

Requirements

• 1-2 years of experience in a sales role, with a proven track record of meeting and exceeding targets
• Excellent English communication skills, both written and verbal, with the ability to build rapport and establish trust with customers
• Problem-solving skills: Strong ability to identify and address customer pain points and provide effective solutions
• Comfortable using a variety of technology platforms and tools
• Time management skills: Ability to manage workload effectively and prioritize to meet targets and deadlines
• Positive attitude: Ability to work well as part of a team, adapt to changes, and perform under pressure
• Enjoy giving online demos
• Experience working with diverse companies and industries

Responsibilities

• Advise customers on potential solutions and build strong relationships through excellent customer service
• Prepare email sequences and promptly respond to customer emails in a professional manner
• Identify and contact new leads through inbound channels, following up via email or phone
• A/B test different approaches to optimize results and improve conversion rates
• Conduct online platform demos to showcase our products' benefits and features
• Create and negotiate offers to close deals with potential customers
• Upsell to active customers by identifying additional value and benefits

Benefits

• Enthusiastic and fun colleagues
• Startup mentality and opportunities
• Regular team activities and collaborations
• A mindful onboarding process with ramp-up and learning time
• A team that listens and values open communication
• Direct feedback and the opportunity to make a real impact