Account Manager

Summary

Join DataGalaxy, a leading data and AI product governance platform, as an Account Manager. Build and maintain strong relationships with C-level executives, identify business opportunities, and create account strategies to drive growth and customer satisfaction. Collaborate with internal teams to deliver tailored solutions, manage the sales cycle, and gather customer testimonials. This role requires proven experience in account management, preferably in SaaS, a strong client focus, and excellent communication and negotiation skills. DataGalaxy offers flexible working hours, remote work options, comprehensive health insurance, meal vouchers, and various other benefits. This is an exciting opportunity to join a rapidly expanding company and contribute to its success.

Requirements

• Proven experience in Account Management preferably in a SaaS environment, with a strong client-focused mindset
• A solid track record of growing accounts and achieving targets
• Ability to identify upsell opportunities and develop long-term client plans
• Strong negotiation and problem-solving skills
• Excellent communication and interpersonal skills, with the ability to collaborate across departments (Sales, Marketing, Pre-Sales, CSM)
• Organized and proactive with a growth-oriented mindset
• Proficiency in CRM tools such as Salesforce or HubSpot
• Fluency in both English and French

Responsibilities

• Build and maintain trusted relationships with C-Level executives and stakeholders to understand their goals, success metrics, and use cases
• Identify and develop business opportunities within a dedicated portfolio of accounts, focusing on customer satisfaction, retention, and growth
• Create and implement account strategies to support upsell and renewal strategy
• Collaborate with internal teams to propose tailored, innovative solutions that meet client needs
• Manage the sales cycle from lead generation and forecasting to deal closure
• Coordinate customers testimonials and success stories to support business development efforts

Benefits

• Flexible working hours ("forfait jour")
• Remote work at will & 2.70€ net per day
• 2 weeks of working from anywhere 🌍
• Health insurance Apicil covering you and your family
• Meal vouchers (Swile card of 9€/day)
• Public transport 50% reimbursement, 100% reimbursement for your bike subscription
• Holiday Bonus 🏝️
• Quarterly team events and seminars
• An attractive remuneration according to your performance and your potential