Account Manager

Summary

Join Double A Solutions, a dynamic company in Toledo, Ohio, as a full-time Account Manager for our Janitorial Manager product. We are seeking a detail-oriented team player with excellent problem-solving skills. In this role, you will manage new and existing customer accounts, providing software installation, training, and ongoing support. We offer a flexible work-from-home schedule, competitive salary, and a comprehensive benefits package. If you are looking for a company that values its employees and provides a fun, dynamic, and challenging work environment, then Double A Solutions is the place for you.

Requirements

• Excellent problem-solving skills
• Ability to use resources effectively
• Ability to work well on a team
• Proactive and takes initiative
• Detail-oriented

Responsibilities

• Setting up new customer accounts
• Installing software for new customers
• On-boarding new customers and teaching them how to use our software to optimize their business
• Providing training to system administrators and end-users
• Re-onboarding low usage customers
• Monitoring account for admin and end-user usage

Preferred Qualifications

• Bachelor's degree in relevant field or equivalent work experience
• 3 years of technical support and software implementation experience
• 1+ years of experience using Microsoft Office products
• Sales experience

Benefits

• Comprehensive benefits package, including medical, dental, vision, 401K, disability insurance, PTO and more
• A fantastic work culture that has values you can stand behind
• Opportunities for growth, both personal and professional
• Work for a company where you are more than just a number
• Work from home