eCapital Corp. is hiring a
Account Manager

Summary

Join our team as a bilingual Account Manager to provide exceptional customer service and support to clients with their financial needs.

Requirements

• Ability to prioritize tasks and client inquiries
• Ability to spot, take ownership, and solve problems
• Strong attention to detail with an ability to spot errors
• Highly accurate math/accounting skills
• Customer service orientation with an ability to remain focused and friendly
• Proficient in Microsoft Office
• Previous call center experience is an asset
• Fluent in French and English

Responsibilities

• Approving and processing client funding
• Providing accurate management of held and/or denied invoices
• Evaluating/mitigating financial exposures and/or risk related to client invoice purchases
• Facilitating customer compliance
• Communicating and coordinating with internal colleagues by phone and email
• Providing exceptional customer service and support with a positive, professional attitude

Benefits

Remote work, flexible hours